Clinical Psychologist & Business Operations

Senior Clinical Psychologist – Technology, EAP & Business Operations
Company: Imperfectly Tech
Location: Gurugram, Haryana
Experience: 5+ Years
Employment Type: Full-Time
About Imperfectly Tech
Imperfectly Tech is building an integrated, technology-driven mental healthcare ecosystem offering psychological services, digital mental health solutions, corporate wellness programs, Employee Assistance Programs (EAPs), assessments, and professional support for individuals, families, and organisations.
We are looking for an experienced and dynamic Senior Clinical Psychologist who can go beyond clinical practice and contribute to technology development, program design, team leadership, and business operations.
This is an exciting opportunity for a psychology professional who understands both clinical mental health services and the business and operational requirements of building a scalable mental healthcare organisation.
Key Responsibilities
1. Clinical Leadership & Program Development
Lead and oversee psychological assessments, counselling services, and structured mental health programs.
Develop clinical protocols, assessment frameworks, intervention pathways, and standard operating procedures.
Supervise and guide psychologists and other relevant team members within the scope of professional qualifications.
Ensure ethical practice, clinical documentation, confidentiality, and quality assurance.
Develop specialised programs for anxiety, depression, OCD, stress, burnout, emotional wellness, and other mental health concerns.
2. Mental Health Technology & Product Development
Collaborate with the technology and product teams to develop and improve digital mental health solutions.
Translate clinical requirements into product features, workflows, assessment modules, and patient engagement tools.
Contribute to digital assessments, scoring systems, progress tracking, clinical dashboards, and AI-assisted guidance workflows.
Help design patient onboarding journeys, digital care pathways, follow-up systems, and therapist dashboards.
Participate in product testing, clinical validation, and continuous improvement of the Imperfectly platform.
3. Corporate Wellness & EAP Programs
Design, implement, and manage Employee Assistance Programs (EAPs) for corporate clients.
Develop corporate mental wellness assessments, employee support pathways, workshops, webinars, and awareness initiatives.
Coordinate with HR teams, corporate wellness heads, and organisational stakeholders.
Support the development of EAP packages, service protocols, reporting frameworks, and corporate wellness metrics.
Help deliver measurable outcomes through structured program implementation and service quality monitoring.
4. Team Management & Clinical Operations
Manage day-to-day operations of psychological services and coordinate with internal teams.
Lead, mentor, and support psychologists, counsellors, and client service personnel.
Oversee scheduling, client allocation, service delivery, follow-ups, and escalation processes.
Establish operational SOPs, performance indicators, quality standards, and reporting systems.
Identify workflow gaps and implement improvements to increase efficiency and client satisfaction.
5. Business Operations & Growth
Work closely with leadership on business planning, service expansion, and operational strategy.
Support the development and launch of new mental health services, programs, and revenue streams.
Collaborate with business development and marketing teams on service positioning, proposals, and partnerships.
Participate in corporate presentations, client meetings, and strategic partnership discussions.
Monitor operational performance, utilisation, client engagement, and service delivery metrics.
Qualifications & Experience
Master's degree in Psychology or Clinical Psychology.
M.Phil. in Clinical Psychology preferred.
Minimum 5+ years of relevant professional experience in clinical psychology, mental healthcare, or related services.
Experience in team leadership, clinical supervision, healthcare operations, or program management will be highly preferred.
Exposure to corporate wellness, EAP programs, digital health products, or mental health technology will be an advantage.
Strong understanding of psychological assessments, clinical documentation, intervention frameworks, and ethical practice.
Excellent communication, leadership, organisational, and problem-solving skills.
Ability to work collaboratively with technology, operations, marketing, and business development teams.
Candidates must meet the applicable qualification and registration requirements for the clinical responsibilities assigned to them.
The Ideal Candidate
We are looking for someone who:
Combines strong clinical knowledge with a business-oriented mindset.
Can lead people, manage operations, and take ownership of outcomes.
Is interested in using technology to improve the delivery of mental healthcare.
Can translate clinical needs into scalable products and structured programs.
Is comfortable working in a growing organisation where initiative, accountability, and execution matter.
Wants to contribute to building a comprehensive mental healthcare platform rather than limiting their role to individual consultations.
Why Join Imperfectly Tech?
Opportunity to contribute to the future of digital mental healthcare.
Leadership exposure across clinical services, technology, corporate EAPs, and business operations.
Opportunity to shape new mental health products and programs.
Direct collaboration with the leadership team.
An opportunity to make a meaningful impact while helping build a scalable healthcare business.
Interested Applicants can submit their interest at:
Directly on Linkedin
WhatsApp at 8448073838
hr@tisqhealth.com

Work arrangement
No