Telesales Executive

Company Description Money Heaven is a growing financial services organization focused on helping individuals and businesses make informed financial decisions. The company is committed to offering accessible, customer-friendly solutions that support financial planning, savings, and investment goals. Money Heaven values transparent communication, ethical practices, and long-term relationships with clients. Team members work in a collaborative environment that encourages professional development and performance-driven growth. The organization aims to expand its reach by delivering consistent, high-quality service to a diverse customer base.
Role Description This is a full-time, on-site Telesales Executive role based in Preet Vihar. The Telesales Executive will make outbound and receive inbound calls to promote financial products and services, explain key features, and address customer questions. The role involves following scripted pitches where appropriate, understanding customer needs, and recommending suitable solutions while maintaining accurate call records and customer information. The Telesales Executive will work closely with the sales team to meet and exceed individual and team targets, manage follow-ups, and support lead conversion. Daily responsibilities also include adhering to compliance guidelines, maintaining professional communication standards, and participating in regular trainings to improve product knowledge and sales techniques.
Qualifications
Candidates should possess strong communication and interpersonal skills, including clear spoken English and Hindi and the ability to build rapport quickly over the phone.
Candidates should possess sales and persuasion skills, including objection handling, negotiation, and the ability to close deals in a telesales environment.
Candidates should possess customer service and relationship management skills, with a focus on listening, problem-solving, and maintaining a positive customer experience.
Candidates should possess basic computer and CRM skills, including data entry, call logging, and navigating common office software or telecalling tools.
Candidates should possess time management and organizational skills, with the ability to manage call volumes, follow up on leads, and meet daily and monthly targets.
Prior experience in telesales, call centers, or financial services sales is beneficial but not mandatory for motivated applicants.
A minimum of a high school diploma or equivalent is required; additional education in business, finance, or marketing is an advantage.
Ability to work on-site in Preet Vihar, maintain regular attendance, and adapt to performance-driven work environments.

Work arrangement
No