Application Support Analyst

Company Description JaysuIT grew from a small team of passionate technology professionals into a comprehensive IT solutions provider serving clients across Telecom, Healthcare, Industrial, and Financial Services sectors. The company focuses on connecting cutting-edge technology with practical business outcomes, helping organizations solve complex challenges and unlock new opportunities. Guided by the belief that technology should transform possibilities, JaysuIT continually adopts emerging technologies and modern development practices. Prospective team members can expect to work in an environment that values innovation, impact-driven solutions, and collaboration with diverse industries. To learn more or connect, visit www.jaysuit.com or contact info@jaysuit.com.
Role Description
Location:* Bangalore
💼 *Employment Type:* Full-time
👨‍💻 *Experience:* Interns, Freshers & Professionals with 0–3 Years of Experience Welcome!
Are you passionate about technology, HR operations, and helping people solve problems?
*JaysuIT* is looking for an enthusiastic, analytical, and customer-oriented *HRMS Application Support Analyst* to join our team.
This opportunity is ideal for students looking for internships, fresh graduates beginning their careers, and early-career professionals interested in HR technology, application support, and IT service management.
### 🔹 Key Responsibilities
- *HRMS User Management:* Manage user profiles, access permissions, and employee onboarding and offboarding workflows.
- *Application Support:* Troubleshoot HRMS issues, functional errors, attendance discrepancies, and employee queries.
- *Data Management:* Perform data imports, validate employee records, and maintain data accuracy.
- *System Configuration:* Assist with leave policies, holiday calendars, attendance rules, and basic HRMS configurations.
- *Ticket Management:* Track, document, and resolve support requests within agreed timelines.
- *Vendor Coordination:* Collaborate with software vendors and internal IT teams to resolve complex technical issues.
### 🔹 Skills & Qualifications
✅ Bachelor’s degree in HR, IT, Business Administration, or a related field. Students currently pursuing relevant studies are also welcome to apply for internship opportunities.
✅ Interns, freshers, and candidates with up to 3 years of relevant experience are encouraged to apply.
✅ Basic knowledge of Microsoft Office applications and Google Workspace is an added advantage.
✅ Understanding of data imports, ticketing systems, and application troubleshooting.
✅ Familiarity with HRMS platforms is an advantage; prior experience is not mandatory.
✅ Good communication skills, analytical thinking, willingness to learn, and a customer-focused mindset.
### 🌟 Why Join Us?
- Gain practical exposure to HR technology and application support.
- Learn HRMS workflows and IT service management practices.
- Develop troubleshooting, communication, and problem-solving skills.
- Work with real-world business applications and support processes.
- Build a strong foundation for a career in HR technology and IT support.
### 📩 How to Apply
Interested candidates can share their updated resume at either of the following email addresses:
📧 **info@kabrini.in*
📧 **karthik.cs@jaysuit.com*
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Work arrangement
No