Live opening · Posted 1 day ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
Area(s) of responsibility
Job Summary
SFMC Project Support Consultant Grade 4
Essential Functions & Accountabilities
5+ years of experience in Salesforce Marketing Cloud (SFMC), Data Cloud, and MC Next implementation projects.
Strong hands-on experience with AMPScript, SSJS, and SQL, REST and SOAP APIs.
Hands-on experience integrating SFMC with Salesforce CRM, Data Cloud, MC Next, SFTP and third-party systems.
Strong expertise in SFMC Administration, platform setup, configuration, and user access management.
Hands-on experience with Journey Builder, Automation Studio, Content Builder, Cloud Pages, Contact Builder, Intelligence Reports, Subscriber Management, Data Modelling/Flow, Google Analytics Integration, Multilingual Omni Channel Messaging – Email, WhatsApp, Line.
Strong understanding of SFMC data modeling and complex integration use cases.
Knowledge of SFMC platform optimization, performance tuning, and resource utilization best practices.
Good understanding of Salesforce CRM objects, reporting, and administration.
Familiarity with SFMC development, administration, and integration best practices.
Hands-on experience with Salesforce Data Cloud and Marketing Cloud Next.
Strong troubleshooting skills for production issues related to: Journeys, Automations, AMPScript, SSJS, SQL, Campaign execution.
Ability to perform issue triaging and root cause analysis in a live production environment.
Excellent communication and presentation skills; capable of handling client meetings and demos independently.
Experience supporting global campaign rollouts across multiple geographies and meeting go-live timelines.
Experience using ticketing and project management tools such as ServiceNow and Jira.
Self-motivated, proactive, and capable of working independently.
EDUCATION: Bachelor of Engineering in Computer Engineering
Qualifications
Knowledge, Skills and Abilities:
SFMC (Salesforce Marketing Cloud), Data Cloud, MC Next.
Work Environment
SFMC (Salesforce Marketing Cloud), Data Cloud, MC Next.
Experience
5+ Years of experience.
Work arrangement
No
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