Front Desk Staff

We are seeking a service-oriented, positive, and hard-working individual with an interest in health and fitness who is also a reliable, organized, forward-thinking problem solver with exceptional interpersonal skills to work on a SUB basis as shift coverage needs arise. Shift hours for this position will vary between 12pm - 9pm on weekdays, and 8am - 12pm on weekends.
Job Description:
Fitness Staff member’s priority is ensuring that guests and members have an exceptional experience in the Fitness Center. Fitness staff will be responsible for monitoring the Fitness Center and enforcing all rules and policies to guests and members attending. They must learn how to correctly use the weight machines and equipment available and be able to provide assistance when needed. Fitness Staff must be able to perform opening/closing duties of the fitness center. Additional responsibilities include customer service, applying risk management skills, and maintaining the Fitness Center. Responsibilities include, but are not limited to the following:
Greets members and guests as they enter and leave the Fitness Center.
Maintains cleanliness and organization of workout equipment, machines, and lobby areas.
Knowledge on how to correctly use and adjust the machines
Performs opening and closing procedures per shift
Knowledge on services offered
Restock locker room supplies and towel services
Perform administrative duties
Ensures residents adhere to Fitness Center policies at all times.
Answers incoming calls in a professional and efficient manner.
Qualifications:
Possess strong interpersonal and communication skills, including telephone etiquette.
Strong customer service focus.
Ability to communicate rules and regulations to members.
Ability to handle conflict/confrontation well
Understands and follows oral and written instructions.
Ability to be self-sufficient in handling job responsibilities
Able to multitask, work independently and with a team, and perform detail-oriented functions
Ability to maintain regular attendance and be punctual
Must be a team player and possess a positive attitude.
Must be 18 years or older
Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification.
Ability to lift and carry a minimum of 45lbs.

Employment type
Part-Time

Work arrangement
No