Industrial Truck Sales & Service Representative (FT)

GENERAL PURPOSE OF JOB:
Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFE), selling our premium products, and providing conscientious customer service.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Guide each customer through RWSC’s Ultimate Fit Experience
Provide appropriate accessory recommendation, educate customers on the benefits of each
Generate Industrial Sales Leads
Achieve and exceed daily productivity and sales goals
Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
Maintain safe and healthy work environment by following organization standards and legal regulations
Restoring footwear exchanges from the truck visits and store for resale
Be the Mobile Sales Representative (MSR) on truck runs, fittings, and onsite service
Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s business
OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):
Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software EVA
Maintain quality service by establishing, following, and enforcing organization quality system standards
Uphold Red Wing Shoe Company’s core values
Willingness to perform additional duties as required
Conduct self-accordance to RWSC policies
Build collaborative relationships between you and key people with whom you’ll work or interact with
EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:
High School Diploma/GED or equivalent work experience
1-2 years relevant experience
Results oriented
Effective Written/Verbal Communication
Computer Utilization is Key
Valid Driver’s License required
Ability to pass and stay compliant with DOT requirements, which includes a DOT physical and drug screen, and you must be 21 years old.
ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:
Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
Profit and loss knowledge
Naturally curious, has passion for new ideas, and looks to drive growth
Problem solving
Retail Footwear
PHYSICAL DEMANDS:
Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.
WORK ENVIRONMENT:
Retail/Warehouse and Mobile Shoe Truck

Employment type
Full-time

Work arrangement
No