SENIOR ENGINEER WARRANTY DATA ANALYSIS

Research and Development
Job Description
SENIOR ENGINEER WARRANTY DATA ANALYSIS
Requisition ID: 6173
Job Location: Gurgaon - India
Category: Research and Development
Job Type: Full Time
Working Mode: Fully On-Site
Apply Now
Start applying with LinkedIn
Please wait...
About Us
At CNH, we're driven by a clear purpose: we serve and advance the people who feed and build a growing world.
As a global leader in agriculture and construction, we create the equipment, technology, and solutions that help our customers work more productively and sustainably. Our success starts with our people, and we foster a collaborative culture where innovation thrives and every employee has the opportunity to grow.
Grow a Career. Build a Future.
If you're ready to make an impact and build a career with purpose, there's a place for you at CNH.
Job Purpose
The Senior Data Analyst – AG Products Warranty & Telematics role is responsible for analyzing warranty, telematics, and engineering performance data to identify product quality trends, drive continuous improvement, and support data-driven decision-making across Agricultural (AG) products. The position collaborates closely with Product Engineering, Current Product Teams, Manufacturing, and other stakeholders to monitor key quality and performance KPIs, including F100, ACPU, and engineering effectiveness metrics. The role focuses on reviewing, categorizing, and interpreting warranty failure data, telematics insights, hydraulic system performance, ADPU, NPS, and other operational datasets to support product development and quality improvement initiatives. Additionally, the position is responsible for analyzing telemetry and Telemaco data from multiple platforms to enhance product reliability, customer experience, and service support, while also contributing to the development and maintenance of engineering content management solutions. The role focuses on providing technical leadership and mentoring to team members.
Key Responsibilities
Collect, validate, and analyze warranty, telematics, ADPU, NPS, and quality data to identify failure patterns, product performance trends, and customer-impacting issues.
Perform trend, Pareto, root-cause, and predictive analytics to prioritize quality improvements and support Strategic Development Projects (SDPs).
Develop dashboards, KPI reports, and analytical solutions (F100, ACPU, warranty, quality, and engineering performance metrics) to enable data-driven decision-making.
Lead and execute projects leveraging Power Apps, Artificial Intelligence (AI), Machine Learning (ML), and automation technologies to improve productivity, quality, and business processes.
Provides technical leadership and mentoring to team members while driving the successful delivery of analytics, AI/ML, Generative AI, Databricks, and Power Platform projects across the organization.
Partners with Product Engineering, Current Product Management, and Manufacturing teams to investigate issues, support in implementing corrective actions, and enhance product reliability.
Analyze vehicle telemetry and usage data from multiple platforms to identify opportunities for product enhancements, predictive insights, customer support, and service optimization.
Design and maintain enterprise data solutions, automated workflows, Power Apps, and reporting platforms that integrate diverse data sources and streamline operations.
Advance analytics, AI/ML capabilities, automation, data governance, and engineering content management practices to increase efficiency, accuracy, and business value.
Transform complex data into actionable intelligence, enabling fact-based decisions, continuous improvement, and quality excellence across global AG product lines.
Experience Required
Strong hands-on experience with Databricks, Python, SQL, Power BI, Power Apps, AI/ML, and enterprise analytics platforms.
Proven ability to work with multiple Databricks tables, understand business data structures, identify relevant datasets, and transform raw data into business-ready information.
Experience working with large-scale structured and unstructured datasets, cloud-based data platforms, and data lake environments.
Strong understanding of KPI management, dashboard development, reporting automation, and data visualization techniques.
Experience collaborating with Business Data Owners, IT Architects, Data Engineers, and business stakeholders to define and deliver data solutions.
Demonstrated experience leading technical projects and delivering end-to-end analytics, automation, AI/ML, or reporting initiatives.
Proven ability to mentor, coach, and provide technical guidance to team members on analytics, data engineering, AI/ML, Generative AI, and Power Platform projects.
Experience establishing analytics standards, development best practices, reusable frameworks, and technical governance processes within a team environment.
Experience working with global cross-functional teams and communicating technical concepts to business stakeholders.
Agricultural, manufacturing, heavy equipment, or industrial domain experience is preferred.
8 to 10 years of prior work experience in data analysis Data Analytics, Business Intelligence, Data Engineering, AI/ML, Digital Transformation, or related fields
Preferred Qualifications
Bachelor’s degree in engineering (Mechanical / Electrical / Computer Science
Master's Degree in Data Analytics, Data Science, Artificial Intelligence, or Engineering is preferred
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits.
Apply Now
Start applying with LinkedIn
Please wait...
Our Engineering & Technical Team
Explore the exciting and rewarding career opportunities in our engineering and technical departments, where you can grow your skills and experience, advance your career, and meet customer needs with innovative solutions.
discover more about engineering & technical
view audio description
Technology Creates New Opportunities to Feed the World
We partner with customers and listen to their needs, using their feedback to innovate technology that utilizes connectivity, computer vision, and artificial intelligence.
view audio description
CNH: A HISTORY OF FIRSTS
We have shaped the history of agriculture with pioneering firsts spanning over three centuries.
view audio description
BUILD A CAREER DOING MEANINGFUL WORK
(SPEECH)[MUSIC PLAYING]
(DESCRIPTION) Breaking New Ground: Innovation Sustainability Productivity
(SPEECH) TIM ROSZHART: Farmers have a really important job, not just helping to grow the food that feeds all of us but to do it in a way that’s sustainable for us as a people and us as a planet.
DAN ESLINGER: CNH partners with our customers to enable their business to operate. That’s through the use of technology, deployment of capital, dealer and support networks, and everything that’s required for them to operate their business successfully.
TIM ROSZHART: So for those workers that were blessed enough to get into the ag industry into farming, it’s really around how do we amplify or expand the capabilities of what they can get done.
MATT AMES: It’s an exciting time for the tractors and for the farmers as these technologies mature and these designs are put into use and are going to be rolled out to our customers.
TIM ROSZHART: With technology, we’re able to make decisions that care for every square foot of ground. It’s a great way to take interest in connectivity and mobile apps, artificial intelligence, and computer vision, these things that we see in other industries, in automotive, even in the gaming industry, and others and how to– can actually bring those interests and those passions and those skills and use it for this great purpose to help feed the world. That’s pretty cool.
(DESCRIPTION) Text, Innovate with Us, www dot CNH dot com
Strips of metallic red, silver and gray whoosh, Logo, C N H I, Industrial
(SPEECH)[MUSIC PLAYING]
(DESCRIPTION) Sunrays Beaming Down Over a Wheat Field.
(SPEECH) SPEAKER: The pace of change has always been fast.
(DESCRIPTION) Tractors Plow Through a Field.
(SPEECH) CNH and our brands have never stood still.
(DESCRIPTION) Black-and-white Photographs Of Equipment From Days Gone By.
(SPEECH) Our legacy is farming’s progress.
(DESCRIPTION) Text, 1869, First steam engine tractor. 1892, First gasoline-powered tractor.
(SPEECH) We have written the history of agriculture for over 180 years,
(DESCRIPTION) 1904, First All-steel Thresher.
(SPEECH) always innovating for the farmer, our customer,
(DESCRIPTION) 1917, World’s First Mass Produce

Work arrangement
No