ServiceNow Developer - $50/hr. on W2

Role Overview
Seeking a seasoned and experienced, hands-on, and self-driven Senior ServiceNow Developer to support and lead ServiceNow ITOM, ITAM, CMDB, HAM Pro, SAM Pro, and platform modernization operations.
This role requires a professional who can operate independently, lead technical discussions with implementation partners and vendors, provide architectural guidance, manage day-to-day platform operations, and drive initiatives from requirements through deployment with minimal supervision.
The ideal candidate will balance development, administration, operational support, governance, and thought leadership while helping establish sustainable platform capabilities and knowledge across the organization.
Key Responsibilities
Serve as the primary SME for CMDB, ITOM, ITAM, HAM Pro, SAM Pro, and ITSM Operations and delivery.
Configure, develop, and optimize ServiceNow solutions with a strong focus on automation and operational excellence.
Lead technical workshops, design reviews, and solution discussions with implementation partners and vendors.
Drive end-to-end asset lifecycle automation, CMDB governance, and platform modernization initiatives.
Design and support API-driven integrations with other enterprise applications.
Ensure CMDB and asset data quality aligns with CSDM and ITAM best practices.
Manage operational support, platform health, troubleshooting, and continuous improvement activities.
Create, maintain, and share technical documentation, standards, runbooks, and knowledge articles.
Mentor team members and establish ServiceNow development and administration best practices.
Proactively identify risks, blockers, and improvement opportunities while driving workstreams independently.
Required Experience
10+ years of overall IT experience.
5+ years of hands-on ServiceNow experience.
Proven experience leading enterprise ServiceNow implementations.
Strong experience working with third-party implementation partners and vendors.
Demonstrated ability to independently manage initiatives and drive outcomes.
Experience operating in both implementation and operational support environments.
Strong Expertise In
ITSM
CMDB
HAM Pro
SAM Pro
Workspaces
Discovery / ITOM Visibility
Service Catalog
Flow Designer
IntegrationHub
REST and SOAP APIs
Business Rules
Script Includes
Client Scripts
UI Policies
ACLs
JavaScript
Certifications (Required)
ServiceNow Certified System Administrator (CSA)
CIS - HAM and/or CIS - SAM
ITIL Foundation (v3 or v4)
Preferred Skills
CSDM
ITOM Discovery and Service Mapping
SAM and HAM
Employee Center
Platform Analytics
Azure and AWS integrations
Source Control and CI/CD
Additional ServiceNow CIS certifications
What Success Looks Like
Functions as a trusted SME across ITOM, ITAM, CMDB, and ServiceNow platform capabilities.
Independently drives implementation activities with minimal oversight.
Leads vendor and implementation partner discussions effectively.
Improves data quality, automation, and platform maturity.
Establishes sustainable operational processes and governance standards.
Creates reusable knowledge, documentation, and training materials.
Delivers scalable solutions that reduce manual effort and improve user experience.
Helps accelerate implementation timelines while supporting ongoing operations.

Work arrangement
Yes