Transportation Dispatcher

We’re looking for motivated, engaged people to help make everyone’s journeys better.
Position is responsible for coordinating inbound/outbound flight schedule and routing to drivers.
Benefits
Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Commuter benefits
Employee Discounts
Free hot healthy meals for unit operations roles
Main Duties and Responsibilities:
Receives incoming calls, coordinates with staff and kitchen personnel to ensure outbound trolleys are on schedule.
Monitors computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading.
Provides accurate and timely information to transportation supervisors / leads
Coordinates with Meal Planners regarding irregularities and changes.
Qualifications
Education:
High School Diploma is required
Work Experience:
Some Office Experience
Technical Skills: (Certification, Licenses and Registration)
Must be able to read, write, and speak English
Must be detailed oriented and organized
Must have very good basic math skills
Some computer knowledge required
Ability to make sound operational decisions in challenging situations
Working knowledge of Unimatic/FIDS to gather information needed
Highly motivated
Good work attendance and work performance
Language / Communication Skills:
Proven ability to communicate in challenging / stressful situations
Ability to deal with the public and internal staff
Must be able to read, write, and speak English
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full-time / Part-time
Travel %: None
Exemption Classification: Non-Exempt
Internal Relationships: Unit employees
External Relationships: Public, customers, vendors
Work Environment / Requirements of the Job: Normal Office Environment
Budget / Revenue Responsibility: (Local Currency)
Organization Structure
Direct Line Manager (Title): Varies by unit: “GM”, “Mgr, Ops”, or “Dir, Ops”
Dotted Line Manager (Title, if applicable): n/a
Number of Direct Reports: n/a
Number of Dotted Line Reports:
Estimated Total Size of Team: 2
gategroup Competencies Required to be Successful in the Job:
Thinking – Information Search and analysis & problem resolution skills
Engaging – Understanding others, Team Leadership and Developing People
Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:
Excellence
We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
Passion
Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
Responsibility
We care about what we do, and we understand the impact we have on others and the planet.
We always look out for each other –creating a safe workplace environment is everyone’s responsibility.
Respect
Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
We anticipate that this job will close on:
10/16/2026
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If you want to be part of a team that helps make travel and culinary memories, join us!