Guest Experience Curator - Twin Farms

The Guest Experience Curator serves as the pre-arrival steward of each guest’s stay, thoughtfully shaping the experience in advance so that every detail feels intentional, personal, and seamless. Unlike traditional concierge roles that focus on off-property access, this position centers on designing the on-property journey, from arrival logistics and dining preferences to activities, spa experiences, and meaningful celebrations.
This role is well-suited for hospitality professionals who have honed their craft in Forbes Five-Star, Relais & Châteaux, or similarly refined environments and who understand that true luxury is anticipatory, understated, and deeply human.
Experience in Forbes Five-Star, Relais & Châteaux, or comparable luxury hospitality environments
A refined service style rooted in professionalism, discretion, and emotional intelligence
Exceptional organizational skills and attention to detail, with the ability to manage multiple guest journeys simultaneously
Clear, confident communication skills suited to high-expectation guests and collaborative service teams
Sound judgment and the ability to make thoughtful, independent decisions aligned with luxury service standards
Resourcefulness, adaptability, and calm presence in a high-touch hospitality environment
Flexibility and reliability, including availability to work weekends and holidays

Employment type
Full-time

Work arrangement
No