Head of Engineering (B2B Technology Services)

We are looking for a Head of Engineering / Technical Director to own the technology strategy, operations, and evolution of a multi-product ecosystem serving the construction industry across 15 Latin American countries.
The platform includes a B2B marketplace, AI-powered products, content platforms, business intelligence solutions, and AWS infrastructure managed in-house. This role is responsible for architecture, engineering execution, reliability, security, data, AI initiatives, and cloud cost optimization across the entire ecosystem.
Responsibilities:
Own the technical strategy, architecture, standards, priorities, and technical debt across the platform
Lead the operation of AWS infrastructure, including EC2, RDS, S3, CloudFront, deployments, networking, security, and system maintenance
Act as the final escalation point for production incidents, driving root-cause analysis and long-term solutions
Deliver products end-to-end, from business discussions through production deployment and verification
Establish engineering best practices, including code reviews, branching strategies, documentation, deployment validation, and operational processes
Build observability capabilities, including monitoring, alerting, tracing, service health checks, and operational dashboards
Own security, access management, secrets, disaster recovery planning, compliance, and data protection
Manage large-scale database operations, migrations, and data integrity across multiple markets
Drive cloud, infrastructure, licensing, and AI consumption cost optimization
Grow and scale the engineering organization, identifying hiring needs, onboarding new team members, and evaluating outsourcing opportunities
Participate in critical incident response, including after-hours support when required
Requirements
8+ years of experience building, operating, and scaling software in production environments
Proven experience defining the technical direction of an entire platform, not just individual services
Strong experience across software engineering, cloud infrastructure, data platforms, and AI-enabled products
Hands-on experience operating and optimizing AWS environments in production
Experience implementing observability, monitoring, alerting, and reliability practices
Experience using AI-assisted development tools and coding agents to improve engineering productivity
Strong understanding of production systems, performance, scalability, reliability, and risk management
Tech Stack: TypeScript, Next.js, React, NestJS, Nx Monorepo, Prisma, MariaDB, Tailwind CSS, Python, Django, AWS (EC2, RDS, S3, CloudFront), nginx, PM2, Cloudflare, GitHub Actions, Stripe, WhatsApp Business, Product Analytics, and LLM APIs
Demonstrated autonomy, ownership, and decision-making ability in fast-paced environments
Excellent troubleshooting, problem-solving, and root-cause analysis skills
Strong written communication skills in English and Spanish
Ability to create clear technical documentation, operational procedures, and incident reports
Nice to Have
Experience operating multi-region or multi-tenant environments
Technical SEO experience at scale
Payment and subscription billing platform experience
Advanced MySQL/MariaDB expertise, including indexing, locking, and query optimization
Experience launching and operating AI-powered products in production
Experience building observability frameworks from scratch
Cloud cost management and FinOps experience
Experience designing and implementing analytics and data platforms
Previous experience leading the technology function of a startup, scale-up, or small engineering organization
Benefits
A stable, long-term contract. Continuous Training. Private Health insurance. Flexible schedule. Work with some of the most talented software engineers in Latin America and the US, doing challenging work and world-class software for clients in the US and around the world.

Work arrangement
Yes