2027 Intern - Mac/Mobile

CompanyFederal Reserve Bank of Dallas
We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.
Location: #LI-Onsite. If you need assistance or a reasonable accommodation, please notify your Talent Acquisition Consultant.
ABOUT THE DALLAS FED:
At the Dallas Fed we serve the public by partnering with communities and businesses, promoting jobs and stable prices, and keeping your money safe and available. We welcome different perspectives, ideas, and experiences. As part of the nation’s central bank, we are committed to improving the economy and our communities. Are you ready to make a difference?
Learn more about the Dallas Fed: www.dallasfed.org/fed.
ABOUT THE INTERNSHIP PROGRAM:
The Federal Reserve Bank of Dallas Internship Program is a prestigious, cohort-based experience that attracts top talent from across the country for paid, full-time summer internships spanning majors and functional areas – from economic research and finance to Cash Services, IT, and beyond. While interns take on a specific functional role for the summer with meaningful work and opportunities to grow, the program offers much more than a single assignment. Dedicated staff mentors help launch your career, and curated cohort programming provides broad exposure to central banking, direct access to senior leaders and industry experts, and dedicated learning and development opportunities. As part of the Federal Reserve System, you'll also build a professional network of peers that spans the nation. The program runs approximately for 10-12 weeks, beginning in mid-to-late May and concluding in August. For this specific position, you will be located in the Dallas office.
Learn more about our internship program: www.dallasfed.org/internships.
ABOUT YOUR TEAM:
The Mobile Engineering team is responsible for designing, engineering and supporting the infrastructure requirements for the Mac environment. The team of Engineers help support all mobile devices including incidents, customer requests, and business application projects. The other areas of focus for the Mobile team members include documentation of knowledge solutions, packaging software, and testing all software and hardware peripherals that are used on mobile devices.
WHAT YOU’LL DO:
Assignment will be split between the two teams giving the intern an opportunity to work with both teams.
Performs resolution of hardware and problems affecting application systems. Helps to identify recommended solutions to minimize and/or prevent system interruption.
Will help test any new changes or operating system updates.
Observe, and under supervision, learns how to perform change and problem management using FRS standard tools following FRS change management policies and procedures for software/hardware propagation to other platforms and/or environments.
WHAT YOU BRING:
Entry level of experience and proficiency in field
Able to balance workload between job profiles and job requirements
Good time management skills
Good communication skills
Able to prioritize when faced with competing requests/issues
Preferred Degree/Major: Undergraduate entering their Junior or Senior year Information Technology degree preferred
OUR BENEFITS:
Professional development opportunities
Broader networking opportunities across District
Downtown location with free parking
24/7 on-site fitness center (Dallas & Houston Offices)
On-site café and coffee shop
WORK HOURS:
Monday – Friday, 8:00 a.m. – 5:00 p.m. (40 hours/ week). Some additional hours may be required.
NOTES:
Participation in our internship program is a valuable learning opportunity and does not guarantee future employment.
Applicants must be eligible to work in the U.S and the role is not available for sponsorship.
If you need special accommodation during your interview process, please notify your Talent Acquisition Consultant.
Please submit applications by Friday, October 23rd.
We are proud to be an equal opportunity employer
Full Time / Part TimeFull time
Regular / TemporaryTemporary
Job Exempt (Yes / No)No
Job CategoryInternship Family Group
Work ShiftFirst (United States of America)
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
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