Sales Coordinator

About The Company
Swan Solutions is a ₹1,750 Crore organization, headquartered in Mumbai, with a strong legacy of 33+ years in the IT industry. Swan is a leading IT Infrastructure and Digital Transformation solutions provider serving customers across BFSI, PSU, SMB, and large enterprise segments.
We provide solutions across IT Infrastructure, Cloud, Networking, Servers, Storage, Virtualization, Cybersecurity, Backup, and Enterprise Technologies, working with leading technology partners including HP, Cisco, Microsoft, VMware, and NetApp.
About The Role
We are looking for a proactive and detail-oriented Sales Coordinator to support our Sales Team in day-to-day sales operations, quotation preparation, renewal management, OEM coordination, customer communication, and sales reporting.
The candidate should possess strong organizational skills, commercial understanding, and the ability to coordinate effectively with internal teams, customers, and OEM partners.
Location: Saki Naka, Andheri East, Mumbai
Experience: 2+ Years
Industry: IT / IT Infrastructure
Employment Type: Full-Time
Qualification: Bachelor's Degree
Key Responsibilities
Sales Coordination & Support
Provide day-to-day operational and administrative support to the Sales Team.
Coordinate with internal teams, customers, OEMs, and distributors to ensure smooth sales operations.
Assist in preparing sales presentations, proposals, and customer documentation.
Track pending activities and ensure timely follow-ups.
Quotation & Commercial Management
Prepare and share accurate customer quotations within defined timelines.
Coordinate with OEMs and distributors for pricing, availability, and commercial terms.
Maintain quotation records and follow up on pending customer approvals.
Support the Sales Team with commercial documentation and order-related coordination.
Renewal Management
Maintain and monitor AMC, warranty, subscription, and support renewal trackers.
Coordinate with customers and Sales Managers for timely renewals.
Ensure renewal reminders and follow-ups are completed before contract expiry.
Track renewal status and highlight potential revenue loss or delayed renewals.
OEM & Vendor Coordination
Coordinate with OEMs and distributors for pricing, product information, quotations, and delivery updates.
Follow up on pending commercial approvals and order requirements.
Prepare and maintain Quarterly Business Review (QBR) sheets and OEM-related reports.
Support resolution of order, pricing, and delivery-related concerns.
Sales Reporting & Documentation
Maintain sales trackers, quotation records, renewal reports, and customer databases.
Prepare periodic sales reports and MIS for management review.
Track open quotations, pending orders, and follow-up activities.
Ensure accuracy and proper documentation of sales-related records.
Customer Coordination
Respond to customer queries regarding quotations, renewals, and order status.
Coordinate with relevant internal teams to resolve customer concerns.
Maintain professional communication with customers and stakeholders.
Support after-sales coordination whenever required.
Required Skills
Minimum 2 years of experience in Sales Coordination, Sales Operations, or Sales Support.
Strong working knowledge of MS Excel, Word, PowerPoint, and Outlook.
Experience preparing quotations, reports, and commercial documentation.
Good communication and follow-up skills.
Strong organizational and time management abilities.
High attention to detail and accuracy.
Ability to manage multiple tasks and deadlines.
Good coordination and stakeholder management skills.
Additional Skills – Preferred
Experience in the IT Infrastructure, System Integration, or Technology industry.
Exposure to OEM and distributor coordination.
Knowledge of AMC, warranty, and subscription renewals.
Experience with CRM / ERP systems.
Good Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and reporting.
Qualification
Bachelor's Degree in any discipline.
What We Offer
Opportunity to work with an established IT Infrastructure and Technology Solutions organization.
Exposure to leading OEMs and enterprise customers.
Hands-on experience in sales operations, commercial coordination, and renewal management.
Opportunities for professional learning and career development.
Ready to Join Us?
If you have 2+ years of experience in Sales Coordination, with strong skills in quotation preparation, renewal tracking, OEM coordination, and sales reporting, we'd love to hear from you.
Apply today and become a part of Swan Solutions & Services Pvt. Ltd.

Work arrangement
No