Part-Time W2 Director of Instructional Design Services

Story Arc Learning is seeking an experienced, hands-on Part-Time Director of Instructional Design Services to lead and coordinate the day-to-day delivery of our client learning and development projects.
This role will serve as the primary operational lead for client projects, ensuring work progresses efficiently, deliverables meet quality standards, team members have clear direction, and clients receive timely, professional communication.
Working closely with the CEO, the Director will oversee project execution, provide instructional and technical leadership, coordinate the work of internal instructional design professionals and additional contractors as needed, and maintain visibility into project timelines, deliverables, and risks.
The Director will have substantial autonomy in managing routine project activities while escalating issues involving project scope, budgets, contractual commitments, significant client concerns, or employee performance to the CEO.
This is a hands-on role requiring strong expertise in instructional design, e-learning development, LMS administration, and project management.
Key Responsibilities
Client Project Delivery
Lead the day-to-day execution of multiple concurrent client projects from kickoff through completion.
Oversee primary contact for routine client communication, project meetings, reviews, and deliverable coordination.
Maintain project plans, schedules, task assignments, milestones, and status reports in coordination with the Project Manager and Lead Instructional Designer.
Coordinate client review cycles, feedback, revisions, approvals, and implementation.
Identify project risks, schedule concerns, scope changes, and resource constraints, escalating issues to the CEO with recommended solutions.
Ensure deliverables are completed on schedule and meet client expectations.
Instructional Design and Technical Leadership
Provide instructional design direction and oversight across all active client projects.
Review storyboards, e-learning courses, facilitator materials, assessments, and other deliverables for instructional quality and consistency, as needed.
Provide hands-on support with Articulate Storyline 360, Rise 360, and other e-learning development tools, as needed.
Administer and troubleshoot learning management systems, including course configuration, publishing, testing, tracking, and reporting, as needed.
Oversee technical quality assurance, accessibility testing, and LMS implementation, as needed.
Maintain and improve instructional design standards, templates, and quality assurance processes.
Team Coordination and Support
Coordinate the day-to-day work and priorities of two primary instructional design team members and assigned contractors.
Assign project tasks, clarify expectations, monitor progress, and help resolve production challenges.
Provide technical guidance, coaching, and constructive feedback on deliverables.
Monitor team capacity and communicate resource needs to the CEO.
Escalate employee performance concerns and formal personnel matters to the CEO.
Project Management and Communication
Maintain accurate project documentation and project management systems.
Facilitate internal project meetings and communicate priorities, deadlines, and dependencies.
Provide the CEO with concise, regular updates on project status, risks, and resource needs.
Recommend process improvements that strengthen efficiency, quality, and client experience.
Required Qualifications
7+ years of progressive instructional design and e-learning development experience within an agency environment.
Demonstrated experience leading multiple client-facing projects in an instructional design agency, consulting firm, or comparable professional services environment.
Strong project management experience, including planning, scheduling, task coordination, client communication, and risk management.
Hands-on proficiency with Articulate Storyline 360 and Rise 360.
Practical experience administering and troubleshooting learning management systems.
Experience coordinating and providing technical direction to instructional designers, developers, and contractors.
Strong understanding of instructional design principles, adult learning, accessibility, and quality assurance.
Excellent communication, organization, problem-solving, and client relationship skills.
Ability to work independently, manage competing priorities, and exercise sound judgment about when issues require escalation.
Engagement Structure
W2 part-time, approximately 20–25 hours per week.
Remote, with availability during agreed business hours for client and internal meetings.
Reports directly to the CEO.
Initial engagement of six months, with a 90-day review.
Compensation commensurate with experience and engagement structure.
What Success Looks Like
Effective and positive collaboration with key team members and contractors.
Client projects progress smoothly with minimal day-to-day involvement from the CEO.
Team members have clear priorities, assignments, and technical support.
Clients receive consistent communication and high-quality deliverables.
Project risks are identified and escalated early, with recommended solutions.
E-learning products and LMS implementations meet instructional, technical, and accessibility standards.
The CEO can focus on business operations rather than daily project coordination.

Work arrangement
Yes