Information Technology Program Manager

Title: Information Program Manager
Location: Mumbai
Experience: 10+ years
Engagement: Full Time / Permanent
Compensation: DOE
Role Overview
We are seeking a senior IT Program Manager to own the end-to-end delivery of complex, multi-team technical programs. You will drive large-scale initiatives involving multiple system integrations, working closely with engineering, product, and architecture teams to ensure predictable execution.
Key Responsibilities
Program Delivery: Own end-to-end delivery of complex technical programs across multiple engineering teams, including planning, milestones, timelines, and delivery governance.
Dependency & Risk Management: Drive dependency management across teams and systems. Identify technical, integration, and delivery risks early and drive mitigation. Resolve cross-team and cross-system blockers.
Technical Partnership: Partner with engineers and architects to understand technical constraints, integration challenges, and trade-offs. Translate technical complexity into clear delivery plans.
Stakeholder Management: Provide clear status, risks, dependencies, and decisions to stakeholders. Influence without authority across engineering and product organizations.
Delivery Excellence: Continuously improve delivery processes, governance, and visibility. Drive predictable execution and accountability.
Qualifications & Experience
Required:
Proven experience as a IT Program Manager or equivalent at a senior level.
Strong technical background with the ability to engage deeply on system design, technical risks, and trade-offs.
Must have experience delivering projects/systems that require multiple integrations.
Experience working on complex, multi-team technical programs.
Excellent ability to operate in ambiguity and drive clarity.
Strong communication and stakeholder management skills.
Preferred:
Exposure to ERP systems, particularly Microsoft Dynamics 365 Business Central (MSD BC 365).
Experience with .NET and microservices architecture.
PMP, PMI-ACP, Scrum/Agile, or equivalent program management certification.
Bachelor's degree in computer science, IT, Engineering, or a related technical discipline. Postgraduate degree preferred.
What We're Looking For
Technical Program Leadership: Strong ownership of complex programs with multiple teams, systems, and dependencies. Ability to understand technical architecture and system interactions without being the architect.
Execution & Problem Solving: Strong planning, prioritization, risk management, and blocker resolution capability. Ability to convert complexity into actionable plans.
Stakeholder Management: Excellent communication and ability to influence without authority. Confidence working with engineering, product, architecture, and senior stakeholders.
Delivery Mindset: Highly accountable, structured, and focused on predictable execution.

Work arrangement
No