Academic Services Coordinator - Student Success

LocationST. LOUIS, MO 63105

Scheduled Hours37.5
Position SummaryWashU's Division of Student Success seeks a disability resource professional for the position of Academic Services Coordinator. The Division of Student Success advances the educational mission of the university through resources and experiences outside the classroom that prepare our students for lifelong success.
The Academic Services Coordinator (ASC) will provide a broad range of assistance for students seeking disability-related accommodations at Washington University. Disability Resources is the University’s legally mandated official resource for students with disabilities or suspected disabilities. Its mission is to facilitate University compliance with the relevant laws to ensure students equal access and equal opportunities to participate in all academic programs. The position requires the highest level of competence, sensitivity and integrity in all areas related to students with disabilities. Effective communication, interpersonal, administrative and supervisory skills and the ability to work in a confidential manner in a highly active office with a diverse population of students as well as faculty, staff and prospective students are essential.
Job Description
Primary Duties & Responsibilities:
Liaison and Coordination of Accommodations
Arranges accommodations according to DR’s policies and procedures in coordination with faculty for students with disability status.
Responds, Communicates and Documents
Responds and communicates to faculty, staff, parents, and prospective students regarding disability and eligibility issues as specified by the Assistant Director – Disability Resources.
Participates in group reviews of initial documentation to assess completeness and determine accommodation. This may require communication with diagnosticians, physicians, psychiatrists, parents, students or other professionals to inform them about documentation criteria and sufficiency as approved by the Assistant Director.
Maintains and properly handles confidential office records.
Administrative
General office duties (e.g., answer the phone, file, type correspondence).
Hires, trains, schedules, and monitors student staff.
Assists students through review process for determining disability-related accommodations, and understanding necessary documentation for this purpose.
Meets with students and evaluates provided information to determine appropriateness of accommodations and services, including Adaptive/Assistive Technologies.
Consults with faculty, staff, and University community to assist in provision of accommodations and address barriers present for disabled students.
Creates, organizes, and maintains up-to-date electronic records.
Performs other duties as assigned.
Applicant Special Instructions:
Please provide your cover letter along with your full resume when applying.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Ability to travel to various on- and off-campus locations.
Physical Effort
Typically sitting at a desk or table.
Equipment
Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Relevant Experience (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Preferred Qualifications:
Master's level degree in related field.
Experience working in higher education with students and faculty.
Direct experience supporting disabled students in an educational setting.
Knowledge, training, or familiarity with Social Model of Disability, Principles of Universal Design, and disability-related regulations and compliance requirements applicable to post-secondary education.
Knowledge of Microsoft Office, and the ability to readily learn other technology as needed.
Professional experience reviewing and interpreting psycho-educational reports and other medical and psychological information for the purpose of determining accommodations and/or academic interventions.
Demonstrable commitment to the value inherent in promoting a diverse student population.
Proficient in collecting, entering, and maintaining large amounts of data in a data management system.
Ability to work both independently and collaboratively and under tight schedules.
Experience working in a highly demanding facility involving sensitive issues.
Excellent organizational and communication skills, both verbal and written.
Preferred Qualifications
Education:
Bachelor's degree
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Adaptability, Confidentiality, Data Management, Deadline Management, Detail-Oriented, Interpersonal Communication, Learning New Technologies, Microsoft Office, Multicultural Environments, Oral Communications, Post Secondary Education, Prioritization, Problem Solving Tools, Professional Integrity, Resource Planning, Sensitive Information, Student Information Systems, Student Support Services, Written Communication
GradeG08-H
Salary Range$21.17 - $32.85 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.