Logistics/ Warehouse Coordinator

Job Description
About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
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Here's what we have to offer
Competitive pay.
Paid vacation, holidays, and sick time.
Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
Encouraging and collaborative team environment.
JCI Employee discount programs (The Loop by Perk Spot).
What You Will Do
As a Warehouse Coordinator, you will play a critical role in supporting the successful execution of security projects across Canada by managing warehouse operations, inventory control, logistics, shipping, and receiving activities. Working closely with Project Managers, Procurement, Field Operations, and Installation Teams, you will ensure that materials, equipment, and systems are accurately tracked, organized, and delivered to project sites on time. This position requires a hands-on approach, strong organizational skills, and the ability to coordinate multiple priorities in a fast-paced environment.
How You Will Do It
Manage daily warehouse operations, including receiving, inspection, storage, picking, packing, and shipping of security equipment and materials.
Maintain accurate inventory records through inventory management systems, ensuring stock levels, serial numbers, and project allocations are properly tracked.
Perform material batching, kitting, and staging for customer projects and installation teams to support efficient field deployment.
Coordinate inbound and outbound shipments, including domestic, cross-border, and international shipments.
Prepare and process shipping documentation including bills of lading, packing slips, customs documentation, commercial invoices, and carrier paperwork.
Receive and verify incoming goods against purchase orders and packing slips; investigate and resolve discrepancies or damaged shipments.
Coordinate material deliveries, transfers, and returns between warehouses, branch locations, project sites, vendors, and customers.
Partner with Project Managers and Operations teams to forecast material requirements and ensure project readiness.
Schedule and coordinate carrier pickups, freight services, couriers, and specialized transportation requirements.
Monitor shipment status and proactively communicate delays, shortages, backorders, or logistics issues to stakeholders.
Process returned materials, warranty returns, RMAs, and inventory adjustments.
Conduct regular cycle counts and inventory audits to maintain inventory accuracy and support annual physical inventory counts.
Organize warehouse space to maximize efficiency, safety, and accessibility of materials and equipment.
Load and unload trucks using forklifts and other material handling equipment while following all safety procedures.
Operate forklifts, pallet jacks, and other warehouse equipment to move materials safely and efficiently.
Ensure proper handling and storage of high-value security equipment, electronic components, and project-specific materials.
Coordinate waste disposal, recycling, and warehouse housekeeping activities to maintain a clean and safe work environment.
Maintain compliance with company policies, transportation regulations, import/export requirements, and health and safety standards.
Identify opportunities for process improvements that enhance warehouse efficiency, inventory accuracy, and customer service levels.
Build and maintain strong working relationships with internal teams, suppliers, freight providers, and customers.
What We Look For
Required
High School Diploma or equivalent required; post-secondary education in Supply Chain, Logistics, Warehousing, Business, or related field is considered an asset.
Minimum 3-5 years of experience in warehouse operations, inventory control, logistics coordination, shipping and receiving, or related roles.
Experience supporting construction, low-voltage, security, technology, or project-based environments is preferred.
Valid forklift certification and proven experience operating forklifts and material handling equipment preferred.
Experience with international shipping, customs documentation, and cross-border logistics.
Strong knowledge of inventory management practices, warehouse procedures, and shipping regulations.
Experience with ERP, inventory management, or warehouse management systems.
Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Teams.
Strong organizational, planning, and multitasking skills with the ability to manage competing priorities.
Excellent verbal and written communication skills.
High attention to detail and commitment to inventory accuracy.
Strong problem-solving skills with the ability to proactively identify and resolve issues.
Ability to work independently and collaboratively with Project Managers, Procurement, Operations, and Field Teams.
Ability to lift up to 50 lbs and perform physical warehouse duties as required.