Product Engineer - EV Charging

Your Team
You will be a key member of a dynamic, small product team dedicated to pioneering advancements in EV charging technology. This team is crucial to EVSE's success, driving innovation, developing new products, providing high-quality support and continuously improving existing solutions and systems to maintain our competitive edge in the market. Through collaboration and cutting-edge research, your team ensures EVSE remains at the forefront of the EV charging industry.
Your Role
As a Product Engineer at EVSE Australia, you will play a pivotal role in developing, testing, and supporting our EV charging hardware and software solutions. You’ll collaborate with cross-functional teams, interface directly with customers and suppliers, and contribute to both the innovation and reliability of our products. This is a hands-on, multifaceted engineering role ideal for someone who thrives in a fast-paced environment and enjoys tackling new technical challenges every day. You’ll have the opportunity to make a significant impact within the company, with a strong pathway for career advancement.
Key Accountabilities
- Support the development, testing and ongoing improvement of EV charging products, software and associated systems.
- Conduct product testing, validation and troubleshooting activities to ensure product quality, performance and reliability.
- Work closely with hardware suppliers, engineering teams and other internal stakeholders during product development and testing.
- Collaborate with Engineering, Sales, Marketing and Customer Support teams to provide technical expertise and resolve product-related issues.
- Assist in the preparation and review of technical specifications, product documentation, user guides and training materials.
- Support the commissioning, quality assurance and validation of EV charging products prior to customer deployment.
- Provide Tier 3 technical support for complex product and software issues, including troubleshooting and root cause analysis.
- Support and share technical knowledge with Tier 1 and Tier 2 support teams to improve issue resolution and customer outcomes.
- Maintain accurate records of product issues, customer feedback and technical solutions to support continuous improvement.
- Bachelor’s degree in engineering with a focus on Electrical engineering being a plus.
- 2+ years of experience in an Engineering role, preferably in R&D or product development for the EV, solar, or other internet of thing’s industry.
- Technical knowledge of EV charging technology is ideal.
- Excellent project management and organizational skills.
- Strong communication and interpersonal skills.
- Ability to think strategically and support innovative product development initiatives.
- Experience working with international suppliers and manufacturing partners would be beneficial.

Employment type
Full-time

Work arrangement
No