Live opening · Posted 1 day ago

Product Support Specialist for SaaS Platform

Evismart · BGC, Manila, Philippines
Greenhouse
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At a glance

The key details from the original listing.

Posted 1 day ago
CompanyEvismart
LocationBGC, Manila, Philippines
SourceGreenhouse
ListedPosted 1 day ago

About the role

Description supplied by the original job listing.

Can you keep customers moving when the product doesn’t?
We’re looking for a Product Support Specialist who can do more than answer questions. You’ll need to understand the product, troubleshoot problems, find workarounds fast, and keep customers informed when things go wrong.
With AI handling the straightforward questions, you’ll take on the challenges that require human judgment, resourcefulness, and ownership. When an issue needs deeper technical expertise, you’ll work with our Technical Support Specialists to get to the bottom of it.
Think you can solve problems before they become disruptions?

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