Academic Coach

Permanent, Full-time* & Hybrid Working
Location: Any of our Victorian or New South Wales campuses
Reporting to the Dean – Higher Education and working as part of the Academic team, the Academic Coach supports student success priorities by providing targeted academic coaching, proactive support for students at academic risk, and tailored strategies that strengthen student engagement, confidence, retention and progression.
Key Responsibilities will include:
Providing tailored academic coaching to develop students’ study skills, time management, research, academic writing, confidence and self-management, particularly for students transitioning into higher education.
Proactively identifying and supporting students at academic risk through monitoring progress and engagement, collaborating with academic staff, and implementing timely interventions.
Developing, monitoring and reviewing Reasonable Adjustment Plans (RAPs) and liaising with academic staff to support the implementation of reasonable adjustments.
Supporting students from diverse equity cohorts by identifying individual needs, developing appropriate support strategies and facilitating access to academic, disability, health, welfare, financial and cultural services.
Developing online academic support resources, delivering webinars and contributing to initiatives that improve student engagement, retention, progression and academic success.
Monitoring and reporting on student outcomes, contributing to evidence-based improvements in teaching and assessment, and maintaining scholarly activity relevant to higher education learning and teaching
The successful candidate will have:
A tertiary qualification in Education, Psychology, Social Work, Higher Education, Health Sciences or a related field.
Demonstrated experience supporting students in a higher education setting, particularly those experiencing academic challenges or transitioning into tertiary study.
Experience in online teaching and developing online learning and academic support resources.
Demonstrated ability to develop students’ academic, study, research, writing and self-management skills, and implement strategies that enhance engagement and academic success.
Experience identifying and responding to academic risk, developing individualised support strategies, and collaborating with academic and professional staff to improve student outcomes.
An understanding of inclusive student support practices and the needs of students from diverse backgrounds and equity cohorts, including students requiring reasonable adjustments.

Employment type
Full-time

Work arrangement
Hybrid