Fund Servicing Associate

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.
As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform.
Job responsibilities
Lead end-to-end new client onboarding and fund event transitions, including accounting transitions and associated data setup.
Manage incremental transitions, restructures, and record migrations for existing clients, ensuring adherence to project plans and client instructions.
Upload, process, and validate transition components within fund accounting / onboarding systems, ensuring completeness and timeliness.
Perform position, cash, GAV and account reconciliations to source data / incumbent custodian records across both accounting and tax records.
Conduct tax impact analysis for onboarding, restructures, and transition events; support resolution of tax and accounting exceptions.
Own query management and escalation handling, partnering with internal stakeholders and service partners to drive timely issue resolution.
Maintain a strong controls and quality framework—perform test checks, support audits, and ensure accurate, reliable fund records.
Drive process improvement and standardization initiatives (automation, workflow optimization, hand-offs), aligned to Efficiency, Controls, Audit and BCP priorities.
Produce and present MIS / performance reporting to senior management; maintain SOPs and ensure training/knowledge transfer to sustain team capability.
Required qualifications, capabilities, and skills
Strong working knowledge of Middle Office / Fund Accounting concepts: securities lifecycle, corporate actions, dividends, income, trade activity, reconciliations, NAV/GAV drivers, and break resolution.
Proven experience in client onboarding / transitions / migrations including managing dependencies, checklists, control points, and stakeholder coordination.
Strong risk & controls mindset with experience documenting procedures (SOPs), performing quality checks, and supporting audit/control reviews.
Demonstrated ability to work in a deadline-driven environment, handling multiple priorities with high attention to detail.
Strong client service orientation with effective communication and stakeholder management skills (internal teams, partner locations, and service partners).
Advanced proficiency in MS Excel and PowerPoint; solid working knowledge of broader MS Office tools.
Extensive knowledge of Alteryx and Tableau (building workflows, dashboards, and operational MI).
Flexibility to support shift timings as required.
Preferred qualifications, capabilities, and skills
Chartered Accountant / MBA / Bachelor’s degree in Finance, Accounting or Economics.
Experience with fund onboarding across multiple asset classes (e.g., equities, fixed income, derivatives) and multi-currency operations.
Exposure to process automation / continuous improvement methods (Lean basics, SOP standardization, control design).
Practical experience with data analysis for operational insights (e.g., building KRIs/KPIs, root-cause analysis for breaks/exceptions).
Familiarity with SQL/VBA or equivalent analytics/programming skills (helpful for automation and data interrogation).
Graduate / Postgraduate with 7+ years’ experience in financial services operations (preference for fund servicing / fund accounting / onboarding / transitions).