Relationship Manager

Company Description Home Mantra is a real estate agency based in Wakad, Pune, supporting professionals, families, and investors in making informed property decisions across the Pune district. The company specializes in residential and commercial property sales, rental and leasing solutions, and investment consulting in Pune’s growing real estate market. Home Mantra provides end-to-end support, from property search through documentation, ensuring a smooth and reliable experience. With strong local market expertise, a focus on transparency, and personalized service, the team is committed to helping clients find not just properties, but real homes and long-term investments.
Role Description The Relationship Manager is a full-time, on-site role based in the Pune District. This role involves managing and nurturing client relationships, understanding client requirements, and recommending suitable residential or commercial properties and investment options. The Relationship Manager will conduct property visits, coordinate with internal and external stakeholders, and support clients throughout the entire transaction process, including documentation and follow-up. Responsibilities include maintaining client records, responding to inquiries, providing market insights, and ensuring a high level of client satisfaction and retention. The role also involves collaborating with the sales and operations teams to meet business targets and uphold Home Mantra’s standards of service and professionalism.
Qualifications
Candidates should possess strong client relationship skills, including active listening, empathy, and the ability to build trust with diverse clients.
Candidates should possess sales and negotiation skills, with the ability to present property options clearly and close transactions effectively.
Candidates should possess local market awareness and basic real estate knowledge, including property types, pricing trends, and regulatory considerations in Pune.
Candidates should possess communication and presentation skills, with proficiency in clear spoken and written communication and the ability to explain complex information simply.
Candidates should possess organizational and time management skills, including the ability to handle multiple client interactions, property visits, and documentation tasks efficiently.
Relevant qualifications such as a bachelor’s degree in business, commerce, real estate, or a related field are preferred.
Prior experience in real estate, financial services, or client-facing roles is an advantage, along with comfort working on-site and traveling within the Pune District.

Work arrangement
No