Business Development

Company Description Capital Small Finance Bank Limited, headquartered in Jalandhar, Punjab, is India’s first Small Finance Bank, having evolved from a local banking initiative launched in 2000 to a nationally recognized institution in 2016. The bank focuses on retail banking, serving middle-income customers with affordable credit, secure deposits, and accessible everyday banking services. Its portfolio includes agriculture, MSME, mortgage, and retail products designed to strengthen livelihoods and support regional growth. Guided by the ethos “Vishwas se Vikas Tak,” Capital Small Finance Bank aims to convert customer trust into sustainable progress for individuals, families, and communities. As a trusted primary banker, it supports customers through all life stages by enabling them to save confidently, borrow conveniently, and grow securely.
Role Description This is a full-time, on-site Business Development role based in Chandigarh, India. The role involves identifying and developing new business opportunities across the bank’s product range, including deposits, loans, and other retail and MSME offerings. Responsibilities include generating and qualifying leads, conducting local market research, and building strong relationships with prospective and existing customers to deepen engagement. The Business Development professional will collaborate with branch teams to design and execute outreach activities, achieve sales and growth targets, and ensure a high standard of customer service. The role also includes tracking performance metrics, providing feedback on market trends, and supporting initiatives that enhance the bank’s presence and reputation in the region.
Qualifications
Candidates should possess strong Analytical Skills and the ability to interpret market and performance data for informed decision-making.
Candidates should possess effective Communication skills for engaging customers, presenting solutions, and collaborating with internal teams.
Candidates should possess Lead Generation skills, with experience in prospecting, networking, and converting leads into sustainable business relationships.
Candidates should possess Market Research capabilities to understand local customer needs, competitive offerings, and emerging opportunities.
Candidates should possess Customer Service skills to ensure responsive support, build trust, and maintain long-term client relationships.
Relevant experience in banking, financial services, or business development, preferably in retail or MSME segments.
Ability to work on-site, meet field targets, and manage multiple initiatives in a fast-paced environment.
Bachelor’s degree in Business, Finance, Marketing, or a related field; advanced certifications in sales or finance are an advantage.

Work arrangement
No