Team Lead

Company Description: V2C Insurance Brokers Private Limited is a trusted insurance broking firm that provides comprehensive insurance solutions for Businesses & Individuas. The company connects clients with leading insurers to offer appropriate coverage options, competitive premiums, and smooth claim support. Its services include health insurance (retail and group), a wide range of general insurance products, and corporate risk and employee benefit solutions. V2C Insurance Brokers is known for a client-first advisory approach, strong insurer partnerships, and transparent, ethical, customized solutions. The organization focuses on helping clients build financial security, confidence, and peace of mind through end-to-end support from policy selection to claims.
Role Description: The Team Lead will manage and guide a team of insurance advisors and support staff to achieve sales, service, and quality targets in line with company objectives. Day-to-day responsibilities include overseeing client onboarding, policy recommendation, documentation, and coordination with the internal teams for policy issuance and claims support. The role involves monitoring team performance, providing coaching and training, conducting review meetings, and ensuring adherence to regulatory and internal compliance standards. The Team Lead will collaborate with management to plan business growth initiatives, improve processes, and uphold a client-centric service experience. This is a full-time, on-site role based in Bhiwadi / Bhiwari.
Qualifications
Candidates should possess strong team leadership skills, including people management, performance monitoring, and mentoring capabilities.
Candidates should possess client relationship and communication skills, with the ability to explain insurance products clearly and manage queries and escalations.
Candidates should possess organizational and process management skills, including workflow coordination, documentation accuracy, and compliance awareness.
Candidates should possess basic analytical and problem-solving skills to interpret client needs, compare policy options, and support decision-making.
Candidates should possess sales and negotiation skills, with an understanding of insurance products such as health, general, and corporate policies.
Relevant experience in insurance broking, banking, financial services, or a similar client-facing role is beneficial.
A bachelor’s degree in business, finance, commerce, or a related field is preferred; professional insurance certifications are an advantage.
Ability to work on-site in Bhiwadi / Bhiwari, with proficiency in commonly used office and CRM tools, and commitment to ethical, transparent work practices.

Work arrangement
No