Live opening · Posted 1 day ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Waiter/ess, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Historic Moments at Hilton Istanbul
Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong
Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.
As Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
To prepare the setup of tables and chairs for the next service period
To ensure that the items like chinaware and cutlery are clean and in good shape
To ensure that the area he is responsible for is ready for service clean and with right equipment and goods
To ensure that all the sofas and chairs are clean and drop-free before the service
To participate in Pre-Service Meetings
To actively take part in pre-service preparations
To check if the guest has a special request checking the reservation in prior, make preparations if required
To communicate effectively and professionally with other departments
To assist guests with seating taking care of their bags and coats
To present menu and wine to guests
To ensure that all the guests are served warm bread and olive oil
To take order directing the guests with recommendation
To pass the order to related units through Micros System, open and follow up the addition
To organize set-up according to the nature of order
To assist guest in selection of wine appropriate for the food ordered
To recommend and serve starters before the main course
To service meal and drinks prepared in the kitchen or bar carrying them carefully
To guide the low tenure team members working with him in training, and ensure that the orders are brought to guests in the right way
To provide the service presentation that would maximise guest satisfaction
To pro-actively service guests needs depending on the order
To follow up the empty glasses and china, and ensure that tables are cleaned
To ensure that the drinks are refilled and the ash-trays are changed periodically
To utilize up-selling during meal-time
To make Liqueur and Brandi recommendations and sales
To ensure that the details like Dessert and coffee are added to the cheque
To check that the guest has not forgotten anything while leaving
To inform Restaurant Supervisor of Guest recommendations concerning any development area
Work arrangement
No
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