Live opening · Posted 1 day ago

Senior Analyst

eClerx Services Limited · Mumbai, Maharashtra, India | Pune, Maharashtra, India
Oracle
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At a glance

The key details from the original listing.

Posted 1 day ago
CompanyeClerx Services Limited
LocationMumbai, Maharashtra, India | Pune, Maharashtra, India
SourceOracle
ListedPosted 1 day ago

About the role

Description supplied by the original job listing.

Position Title: NOC Technician
Responsible for monitoring either SONET, DWDM, and IP-MPLS network and environmental alarms from a centralized Network Operations Center (NOC) ensuring high availability and attainment of service levels. Detects and analyzes alarms to provide basic to moderate fault isolation and remote troubleshooting, escalating if necessary.
Provides Tier 2 support and services. Interface with field personnel and work with internal resources to ensure company’s network and circuits uptime is according to service level agreements. Be a technical lead on network management systems and performance monitoring tools and escalate issues as needed. This position will require limited off hour and/or on call to support team goals.

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