Floor Supervisor - Hilton Istanbul Bomonti Hotel & Conference Center

Job Title : Floor Supervisor
Work Location : Hilton Istanbul Bomonti Hotel & Conference Center
Reporting To : Executive Housekeeper
What are we looking for?
A Floor Supervisor serving Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Preferably graduated from Tourism, Hospitality, Accommodation, or related departments.
Have at least 2 years of experience as a Floor Supervisor in the Housekeeping department.
Experienced in managing Maid and Houseman teams, work allocation, and operational follow-up.
Knowledge of room cleaning, hygiene standards, Housekeeping operations, and hotel quality standards.
Experienced in monitoring Check-Out (C/O), Occupied (OCC), VIP, and similar room statuses.
Knowledge of Housekeeping reports, room statuses, and daily operational records.
Knowledge of Lost & Found processes and hotel procedures.
Guest satisfaction and service quality oriented.
Strong communication and coordination skills.
Team-oriented and capable of collaborating with other departments.
What's in it for me?
Career and development opportunities in Hilton Hotels Worldwide
Competitive Salary & Wages
Private Health Insurance
“Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
Indoor Parking Privileges
Complimentary Dry Cleaning for Business Attire
Monthly Transportation Fee
Complimentary Shuttle Bus
50% discount on personal food & beverage consumption in the sister hotels.
14 days paid paternity leave
Opportunity to make a positive impact on environment and community with Travel with Purpose program
Specifically, we look for demonstration of these Hilton Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
What will I be doing?
As a Floor Supervisor, you will be responsible for ensuring that the floors and rooms under your responsibility within the Housekeeping Department are operated in accordance with cleanliness, order, and hygiene standards, as well as planning, coordinating, and monitoring the performance of Maid and Houseman teams.
Your key responsibilities will include:
Plan, organize, and follow up on the daily operations of the floors under his/her responsibility.
Assign daily duties to Maid and Houseman personnel and ensure that tasks are completed on time.
Ensure that the workload is distributed fairly and evenly among the personnel.
Ensure that the floors and rooms are cleaned on time and in accordance with the defined standards by planning the necessary personnel and equipment.
Check daily Check-Out (C/O) and Occup

Work arrangement
No