Quoting Specialist (m/f/d) - French Speaking

Quoting Specialist (m/f/d) - French Speaking
Hybrid | 📍Sesto San Giovanni (Milan), Italy (2-3 days per week in the office)
Help scientists around the world access the products they need. Drive exceptional customer experiences. Make an impact.
At LGC Standards, our purpose is simple: Science for a Safer World.
Every day, scientists, laboratories, manufacturers and research organisations rely on our products to ensure the quality, safety and accuracy of their work. As a French Speaking Quoting Specialist, you'll play an important role in making that happen.
This isn't simply about producing quotes. You'll be a trusted partner for customers, helping them navigate their requirements, finding solutions, and ensuring they receive a seamless and positive experience from first enquiry through to quotation.
Working as part of our international commercial team, you'll support customers across French-speaking markets while collaborating closely with Sales, Operations and Customer Service colleagues. Your ability to build relationships, solve problems and proactively support customers will directly contribute to our success and customer satisfaction.
What you'll be doing
Creating accurate and timely quotations for customers across French-speaking markets
Managing customer enquiries and helping customers find the right products and solutions
Following up on quotations and supporting their conversion into orders
Building strong relationships with customers and acting as a trusted point of contact
Working collaboratively with Sales, Customer Service, Supply Chain and Operations teams
Supporting customers across phone, email, Salesforce and digital channels
Encouraging adoption of our webshop and digital self-service solutions
Handling regulated product enquiries responsibly and in line with compliance requirements
Identifying opportunities to improve customer experience and internal processes
What we're looking for
Fluent French and strong English language skills are a must
Experience in customer service, quotations, sales support, inside sales or a similar customer-facing role
A proactive mindset and genuine desire to help customers succeed
Strong communication and relationship-building skills
Excellent attention to detail and organisational abilities
Experience using CRM systems and business systems such as Salesforce, IFS or similar
Confidence managing multiple priorities in a fast-paced environment
A collaborative team player who enjoys working across functions
Nice to have
Experience within life sciences, chemistry, laboratory products or another scientific environment
Experience supporting international customers
Why join LGC?
Hybrid working model with 2-3 days per week in our Łomianki office
An international environment supporting customers in more than 180 countries
Opportunities to learn, grow and develop your career
A collaborative and supportive team culture

Employment type
Full-time

Work arrangement
Hybrid