Live opening · Posted 1 day ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
TripYog is a travel company working to make quality holidays more accessible, transparent, and reliable for travellers across India. We combine personalised planning, technology, and dedicated human support to help customers travel with confidence.
We are looking for a motivated and customer-focused Travel Consultant Intern who is eager to learn about holiday planning, customer communication, and travel sales. You will work with our team to understand customer requirements, recommend suitable holiday packages, manage enquiries, and learn how to convert potential customers into confirmed bookings.
About the Role
As a Travel Sales Intern, you will gain hands-on experience in the holiday-package sales journey, from understanding customer requirements and preparing itineraries to conducting follow-ups, assisting with booking confirmations, and coordinating with the operations team.
This role is suitable for someone who enjoys communicating with people, has an interest in travel, and wants to develop practical skills in sales, negotiation, customer relationship management, and holiday planning. You will receive guidance from the team while gradually taking ownership of assigned enquiries and responsibilities.
Key Responsibilities
→ Understand customer preferences, budgets, travel dates, and expectations through calls, WhatsApp, and email.
→ Assist in recommending destinations, hotels, transport, and experiences, and prepare customised itineraries and quotations.
→ Manage assigned enquiries through timely responses, structured follow-ups, and effective objection handling.
→ Support booking conversions, recommend relevant upgrades, and assist with payment follow-ups.
→ Maintain accurate customer records, quotations, and follow-up activities using CRM systems and spreadsheets.
→ Coordinate with senior team members and operations to verify availability, pricing, booking details, and customer requirements.
→ Support customer service, escalate concerns when necessary, and build knowledge of destinations, holiday packages, and travel products.
Skills & Eligibility
→ Strong spoken Hindi and English, with clear written communication skills.
→ Good interpersonal skills and an interest in customer service, travel planning, and sales.
→ Willingness to learn persuasion, negotiation, objection handling, and customer conversion techniques.
→ Good organisational skills, attention to detail, and the ability to manage multiple enquiries and follow-ups.
→ Basic familiarity with email, spreadsheets, and digital communication tools; willingness to learn CRM systems.
→ Ability to accept feedback, meet agreed timelines, and work responsibly in a remote environment with a reliable internet connection.
Preferred Qualifications
→ Pursuing or recently completed a bachelor's degree in any discipline; Travel & Tourism, Hospitality, or Business Administration backgrounds are welcome.
→ Prior internship or exposure to sales, customer support, telecalling, or other customer-facing roles is an advantage.
→ Basic knowledge of Indian travel destinations and holiday packages is beneficial.
Freshers are welcome to apply. Prior experience in the travel industry is not mandatory.
Internship Duration & PPO Opportunity
→ Duration: 3 months, full-time.
→ Interns will be evaluated on communication, learning progress, customer handling, ownership, and performance.
→ High-performing interns may receive a Pre-Placement Offer (PPO) for a full-time Travel Consultant position upon successful completion of the internship.
→ Full-time conversion is subject to individual performance, role suitability, and business requirements; a PPO is not guaranteed.
What Success Looks Like
→ Timely customer responses and consistent follow-ups.
→ Accurate quotations, customer records, and booking coordination.
→ Improved sales conversations, customer satisfaction, and booking conversions.
Why Join TripYog?
→ Work remotely from anywhere in India.
→ Gain hands-on experience in travel sales, holiday planning, and customer relationship management.
→ Learn through real customer interactions and guidance from the team.
→ Develop communication, negotiation, and problem-solving skills, with the potential to progress into a full-time role based on performance.
Role Details
→ Department: Sales
→ Location: Remote — anywhere in India
→ Employment Type: Full-Time Internship
→ Duration: 3 months
→ Stipend: ₹5,000 per month
→ Experience: Freshers and candidates with relevant entry-level experience may apply.
→ Working Arrangement: Remote, with availability during agreed working hours.
Work arrangement
Hybrid
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