Support Dispatch

Job Purpose
Job Context & Major Challenges
The role supports coal dispatch operations in compliance with approved SOPs and statutory requirements. The jobholder coordinates with Quality, Security, field supervision, IT teams and transporters, and manages dispatch-related portals and systems (Ekaayan, Khanijonline, I3MS & Goods track).
Internal Challenges
IT and Ekaayan / system network issues
Security and gate-related coordination issues
External Challenges
Power supply interruptions
Khanijonline portal and payloader breakdown related disruptions
Transporters and drivers not consistently following SOPs, documentation and safety norms, requiring continuous monitoring and follow-up
Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)
Key Result Areas
Supporting Actions
Statutory document generation at weighbridge .
Generate weighment slips, GST invoices and CG-TP for coal dispatch and weighment slips for mining and store material vehicles with correct data entry.
Safe weighbridge operations
Proper training to truck drivers.
Ensure zero accidents and enforce safety and traffic discipline for all vehicles and drivers.
Achievement of dispatch targets
Process vehicles as per approved plan and coordinate with transporters and field teams for timely dispatch..
Statutory and system compliance s
Ensure 100% compliance and accurate entries in Ekaayan, Khanijonline, I3MS and Waybill systems.
Documentation & records management)
Maintain dispatch documents, shift reports, hard-copy records and coordinate with IT/Ekaayan teams for system issues
Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)
House keeping & weighbridge platfrom area cleaning ..
Quality mainting & supporting with other work .
Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives
Relationship Type Frequency Nature
Internal
IT/Transporter supervisor/security/ Electrical Dept.
As Required
Discuss if any issues
External
Apconic/R.S.Enterprises
As Required
Checking weighbridge & any issues with Loader

Work arrangement
No