Aftersales Manager

Company Overview
Keary’s Motor Group is Ireland’s largest family-owned motor group, with 18 dealerships in Dublin, Cork, Galway and Limerick. Our people come first, as we strive to recruit and retain the best people to meet our customers’ high expectations when buying and servicing their car, bike or van from Kearys.
With award-winning sales staff, dedicated financial advisors, a superb aftersales department, and a first-class business development centre, we are passionate about providing exemplary customer care. Working as a team we strive to achieve exceptional standards in this area, placing a strong emphasis on staff training, together with considerable facility development, which remains on-going.
Kearys Motor Group’s dedication to excellence and its strong reputation as an outstanding employer are perfectly aligned with the company’s core values – The Keary Way. The Keary Way comprises of three core pillars: People First, Customer Driven, and Professional.
Role Overview
The successful candidate will join an energetic, highly motivated sales team and will receive an industry leading base salary, incomparable sales commission structure, company car, fuel car, mobile phone, laptop and will also be eligible to join the company’s contributory pension scheme.
Keary’s Motor Group is looking for top calibre candidates to join its winning team. We are currently seeking to recruit a full-time Aftersales Manager to join our dynamic, growing team in Kearys Carstore, Galway.
Looking to move your career into next gear? Apply today to be a part of our success story.
Role Responsibilities
Handling customer enquiries relating to warranties, vehicle repairs and aftersales support.
Booking and managing workshop appointments
Building and maintaining strong working relationships with external workshops and suppliers.
Working with the sales team to coordinate vehicle preparation and customer handovers.
Monitoring and managing vehicles throughout the process, from arrival to being ready for sale.
Managing the entire aftersales process, delivering a seamless experience and high levels of customer satisfaction at every stage.
Role Requirements
Full, clean driving license is essential
2+ years of experience in the motor trade.
Strong customer service skills.
Excellent communication, presentation and customer skills.
Ability to work in a team environment.
Benefits:
Why work with us?
31 Days Paid Leave (inclusive of public holidays)
Company Pension
Healthcare Scheme
Employee Volunteer Day
2 Company Days
Bike to Work Scheme
Referral Bonus
Milestone Programme
Professional & Personal Development
Rewards & Recognition
Employee Wellbeing Programme
24/7 Employee Assistance Programme
Death in Service Benefit
Long Term Disability Scheme
Tax Saver scheme
Employee Recognition Programme
Sports and Social Club
#INDMP

Employment type
Full-Time

Work arrangement
No