Service Designer

This is a free training course followed by the potential for a role with one of our clients.
Title: Service Designer
Job location: Remote with UK, occasional travel required to either London or Manchester
Description:
These job roles are linked directly to free education, and upon completion of our course, you will be equipped to start your new role.
THE ROLE:
Our clients are looking for Service Designers to join their team.
ABOUT YOU & THE ROLE
As a Service Designer you will play a key role in shaping user-centric services and experiences for complex enterprise projects. Sitting within the consulting and design practice, you will collaborate with cross-functional teams to map out user journeys, identify pain points, and design end-to-end service solutions. This role requires a strong knowledge of design thinking methodologies and the ability to translate user needs into actionable service blueprints that align with broader business objectives.
Proven experience working as a Service Designer on complex or large-scale projects
Strong knowledge of user-centred design principles and design thinking methodologies
Experience creating service blueprints, user journey maps, and personas
Ability to facilitate workshops and collaborate effectively with stakeholders and cross-functional teams
Experience conducting user research and translating insights into actionable design improvements
Nice to have: Experience working within an agile delivery environment
Nice to have: Familiarity with enterprise technology consulting
SOME THINGS YOU’LL BE WORKING ON
Design and map end-to-end services that meet user needs and business goals
Create comprehensive service blueprints, user journeys, and process flows
Plan and facilitate co-design workshops with clients and internal stakeholders
Conduct user research to uncover insights and identify areas for service improvement
Collaborate closely with product managers, developers, and other designers to ensure successful implementation
Communicate design concepts and strategic recommendations clearly to senior stakeholders
100% FREE LEARNING LINKED TO JOB ROLES
All of our courses are 100% free for all students. There are no secret or hidden fees, no payment upon completion, and no debt. We work with our partner companies to ensure this education is free for all learners.
Benefits - vary per client, but are competitive.

Employment type
Full-Time

Work arrangement
No