Personal Injury (Pre-Litigation) Legal Assistant

We are seeking a detail-oriented and proactive Legal Assistant to support our Personal Injury Paralegals in a fast-paced, high-volume environment. This role is critical to keeping cases moving efficiently by managing follow-ups, documentation, and administrative case tasks so paralegals can focus on case strategy, client communication, and building case value.
This is an excellent opportunity for someone who enjoys organization, task ownership, and working collaboratively within a legal team.
Key Responsibilities
The Legal Assistant will assist paralegals across various case stages, including pre-litigation, negotiation, and disbursal. Responsibilities include, but are not limited to:
Support Personal Injury Paralegals in a high-volume caseload environment
Follow up with insurance adjusters regarding acknowledgments, liability decisions, limits, and claim status
Assist with opening claims, coverage verification, and overflow coverage when team members are out
Track and follow up on medical liens, subrogation, health insurance, and workers’ compensation matters
Send Letters of Representation (LORs) and assist with MedPay demands and follow-up
Request and monitor medical, employment, and court-related records and documentation
Add medical bills and payments to case ledgers and assist with balance checks (as delegated)
Respond to basic provider and adjuster inquiries at paralegal discretion
Maintain accurate case notes, reminders, and follow-ups in the case management system
Provide general administrative and case support to keep files moving efficiently
Qualifications
Prior experience as a Legal Assistant or Administrative Assistant in a personal injury or high-volume legal setting preferred but not required.
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
Comfort working with case management systems and medical/legal documentation
Ability to follow detailed processes while exercising sound judgment
Team-oriented mindset with a willingness to support coverage needs
Must work full-time, Monday–Friday, from our downtown Durham or Raleigh office (remote work not available for this role)
What We Offer
Collaborative, team-based environment
Opportunities for growth within the personal injury department
Structured processes and clear role expectations
Meaningful work helping injured clients move their cases forward
Monday–Friday schedule
Competitive salary and benefits, including paid family leave and 401(k) with match

Employment type
Full-Time

Work arrangement
No