Data Operations Associate

Company Description
At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale.
We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care.
We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network.
For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.
Brief Overview
We are looking for a Data Operations Associate to join our data, analytics, and research team. This is an entry-level individual contributor role designed for someone beginning a career in data. Working closely with data engineers and your manager, you will learn to build and maintain reliable data pipelines, reports, and dashboards that help the business and our customers make informed decisions. You will receive mentorship and hands-on guidance as you grow into a well-rounded data developer.
Core Responsibilities
Support end-to-end data pipelines under the guidance of data engineers.
Write and maintain SQL queries to pull data for recurring and one-time reports.
Monitor directed acyclic graphs and data workflows.
Resolve routine errors in reports and data pipelines with support from the team.
Document your work and learn the team’s tools, standards, and best practices.
Assist teammates with QA and code reviews to learn team processes.
Partner with Business Intelligence team members to support visualization tool (Looker) development.
Qualifications
Associate's degree in computer science, Data Science, Information Technology, or a related field (recent graduates welcome).
Foundational knowledge of SQL and the ability to write basic queries.
Exposure to Python, or another programming language, through coursework, internships, or personal projects.
A basic understanding of databases and core data concepts.
Strong willingness to learn, curiosity, and attention to detail.
Ability to collaborate in a team environment.
Nice to have
Academic, internship, or personal-project experience building simple data pipelines or reports.
Familiarity with a cloud platform (e.g., GCP or AWS) from coursework or self-study.
Exposure to visualization tools such as Looker, Power BI, or Tableau.
Familiarity with version control (Git) and CI/CD practices.
Do Well. Live Well. At Amwell.
Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.
Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.
We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.
Working at Amwell:
Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.
Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.
Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community!
Benefits
Additional Benefits
Medical Plan Coverage provided by Colmédica
Plan Coverage provided by Pan American
Hybrid Allowance
Additional Paid Time Off
Maternity Leave 18 weeks
Parental/Paternity Leave 2 mandatory weeks + 4 weeks
Mental Health and Resiliency
Virtual Second Opinion with the Cleveland Clinic Coverage
LinkedIn Learning
Rewards and Recognition
Service Anniversaries
Annual Bonus
Referral Program
Amwell tuition reimbursement benefit
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