Project Coordinator

Role Summary
We are looking for a highly organized, detail-oriented, and proactive Project Coordinator to drive efficient resource utilization and streamline operational processes across multiple client engagements. The ideal candidate will play a critical role in workforce planning, stakeholder coordination, and operational governance to ensure optimal delivery efficiency and business continuity.
Key Responsibilities
Resource Management & Workforce Planning
Plan, allocate, and track resources across multiple projects to ensure optimal utilization and billability
Maintain and regularly update resource skill matrix, availability, and allocation dashboards
Manage onboarding, shadow resource alignment, and transitions across engagements
Collaborate with delivery and hiring teams to address resource gaps and forecast future needs
Resolve resource conflicts and ensure alignment with project and business priorities
Operations Management & Governance
Drive operational efficiency by standardizing processes, tools, and reporting mechanisms
Maintain centralized dashboards for resource utilization, capacity planning, and operational metrics
Track and monitor timesheets, utilization reports, and operational KPIs
Support contract lifecycle management including renewals, extensions, and compliance tracking
Manage knowledge repositories, case studies, and internal documentation
Stakeholder & Client Coordination
Act as a liaison between delivery teams, leadership, and clients for resource and operational updates
Coordinate client interactions including interviews, onboarding discussions, and review meetings
Proactively address escalations related to resource availability and operational challenges
Track client feedback and engagement metrics to identify areas of improvement
Training & Capability Development
Coordinate internal training programs, certifications, and skill enhancement initiatives
Manage mock interviews, assessments, and readiness evaluations for resources
Maintain training records and ensure alignment of workforce skills with business demand
Operational Support & Strategic Initiatives
Support pre-sales activities by providing resource data, skill mapping, and availability insights
Assist in recruitment coordination, interview scheduling, and onboarding processes
Contribute to internal initiatives such as webinars, R&D programs, and organizational events
Continuously identify opportunities for process improvement and automation
Preferred Skills & Qualifications
3–6 years of experience in Resource Management / Operations / PMO / Project Coordination
Strong understanding of resource planning, utilization tracking, and capacity management
Hands-on experience with tools like ClickUp, MS Excel, or similar project/resource management tools
Excellent communication, stakeholder management, and problem-solving skills
Ability to work in a fast-paced, multi-project environment with high attention to detail

Work arrangement
No