(Junior) Specialist IT Service Delivery

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.
Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION
1st and 2nd level support of the IT for PUMA SE and all supported locations
Local Service Desk and IT Hotline / User Helpdesk
Client Lifecycle and Asset Management
Support of standard software and company-specific software
IT Service Fulfillment and Service Request Fulfillment
User Onboarding and Training initiatives
Technical support for meeting and collaboration services.
YOUR TALENT
Successfully completed studies in the field of IT or comparable field
Deep understanding of Hardware: MacBook, iMac, iPhone, Notebook, Desktop, Printer, Peripherals
Good knowledge about Windows11, macOS, O365, Software Deployment, Video Conferencing, AD User Management Tool
High level service orientation and problem-solving mindset
Good communication skills and strong team player
Excellent organizational and documentation skills
Flexible to continuously learn
Fluent in German or English, other language is a plus.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,
gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at
PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal
opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000
employees worldwide.