Sr. Executive Assistant - LillyDirect

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Purpose
The Senior Executive Assistant serves as a strategic partner to the LillyDirect Chief Marketing Officer and Chief Product & Technology Officer. This role manages executive operations, communications, scheduling, travel, and organizational effectiveness activities so both leaders can focus on building and scaling LillyDirect’s marketing, product, design, engineering, and technology capabilities.
This position operates in a fast-paced, highly visible environment requiring exceptional judgment, discretion, prioritization, and stakeholder management. The successful candidate will anticipate needs, remove administrative barriers, coordinate across teams, and help drive operational excellence across two critical leadership functions.
Key Responsibilities
Executive Operations & Calendar Management
Lead as the ambassador for the offices of the CMO and CPTO of LillyDirect, bringing a high level of respect, courtesy, engagement, and a values-driven approach across all internal and external relationships.
Manage highly complex scheduling and calendars across multiple time zones, ensuring alignment with business priorities and strategic objectives.
Proactively identify scheduling conflicts, competing priorities, and opportunities to improve executive effectiveness.
Coordinate leadership meetings, operating reviews, business updates, executive staff meetings, and governance forums.
Ensure leaders are appropriately prepared through agenda management, briefing materials, and proactive follow-up.
Manage logistics for internal and external engagements, including executive visits, team offsites, recruiting activities, and leadership events.
Communication & Relationship Management
Serve as a primary liaison for the CMO and CPTO with internal and external stakeholders.
Draft, edit, review, and coordinate executive communications, presentations, talking points, and organizational announcements.
Facilitate communication flow between leadership teams, business partners, and key cross-functional stakeholders.
Attentively maintain strong working relationships across LillyDirect and broader Lilly enterprise functions: Tech@Lilly, Global Marketing, and Global Customer Capabilities.
Impeccable record of maintaining and managing confidential, need-to-know, and sensitive information.
Strategic Coordination & Organizational Support
Drive execution of leadership priorities, special projects, and organizational initiatives.
Track action items and decisions from leadership meetings and ensure timely follow-up.
Assist with planning and coordination of leadership team meetings, all-hands meetings, town halls, AMAs, offsites, and employee engagement events.
Maintain awareness of key business priorities, organizational changes, hiring activities, and critical milestones.
Coordinate onboarding activities for new leaders and team members.
Travel & Meeting Logistics
Coordinate complex domestic and international travel arrangements.
Develop comprehensive itineraries and ensure all travel-related logistics are seamlessly executed.
Manage meeting logistics, including venue selection, catering, technology arrangements, and executive hosting needs.
Support leadership participation in enterprise meetings, external conferences, and industry events.
Administrative Leadership
Identify opportunities to improve executive support processes and business operations.
Partner with other LillyDirect administrative professionals to ensure consistent executive support across the leadership team.
Support budget administration, expense reporting, invoice processing, and procurement activities as needed.
Serve as a key contributor to a culture of operational excellence, customer focus, and teamwork.
Basic Requirements
High School Diploma or GED.
5 years previous experience at the senior administrative assistant level
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1
Additional Preferences
Strong proficiency with AI tools including Claude, and Copilot
Experience supporting Vice President, Senior Vice President, or equivalent executive-level leaders.
Expert Microsoft Office skills across all core apps: Outlook, Teams, Word, Excel, and Powerpoint.
Exceptional organizational, communication, and time management skills.
Ability to manage multiple competing priorities with minimal supervision.
Proven ability to handle confidential business information with discretion.
Thrives in ambiguity and rapidly evolving business environments.
Experience supporting multiple executives simultaneously.
Experience supporting leaders in product, technology, digital, marketing, consumer, healthcare, or high-growth organizations.
Strong executive presence and stakeholder management skills.
Demonstrated ability to anticipate needs and operate proactively.
Experience coordinating executive recruiting, onboarding, and leadership events.
Ability to thrive in a highly matrixed, rapidly evolving environment.
Strong project management and problem-solving capabilities.
Experience supporting geographically distributed teams.
Success in the Role
Anticipates needs before they arise.
Helps the CMO and CPTO maximize focus on strategic work.
Creates structure and clarity i