Client Servicing Executive

We’re Hiring: Client Servicing Executive (Entry-Level | 1–2 Years’ Experience)
Department: Client Success
Reports to: Team Manager
Industry: Digital Marketing Agency
CTC: ₹3 – ₹4.2 LPA
At Experienzing, we believe great client experiences drive great results. We’re looking for a Client Servicing Executive who is eager to build a career in digital marketing, loves working with people, and takes ownership of their work from day one.
This is an entry-level role. Fresh graduates and candidates with up to 2 years of experience are strongly encouraged to apply.
About the Role
You’ll be the primary point of contact for a set of client accounts - managing day-to-day communication, coordinating social media calendars, working with internal creative and tech teams, and making sure every deliverable goes out on time and on brand.
What We’re Looking For
Excellent written and spoken English — clear, confident, and professional
Strong attention to detail (the kind that catches a typo before the client does)
Good with people — you can hold a client relationship and an internal one at the same time
Organised and calm under pressure — you can juggle multiple accounts without dropping things
Basic familiarity with social media platforms (Instagram, Meta, LinkedIn)
Curiosity about digital marketing — you don’t need to know everything, but you should want to learn
What You’ll Do
Client Communication & Relationship Management
Be the go-to person for your clients — responsive, reliable, and proactive
Run regular check-ins to track progress against client goals
Collect, document, and manage briefs and feedback efficiently
Respond to client queries promptly across WhatsApp, email, and calls
Handle approvals, reviews, and lead list coordination
Social Media & Content Management
Build and manage monthly social media calendars across client accounts
Review creatives and copy to ensure brand consistency before publishing
Ensure content goes live on schedule across all platforms
Monitor comments and DMs and respond or flag within agreed timelines
Prepare monthly performance reports against defined goals
Internal Coordination
Act as the bridge between your clients and the internal team
Work closely with designers, copywriters, and developers to keep delivery on track
Flag conflicts or delays early — before they reach the client
Issue Resolution
Handle day-to-day client concerns calmly and clearly
Coordinate with relevant teams on fixes and communicate timelines back to clients
Escalate recurring or unresolved issues to your manager with full context
Education & Experience
Bachelor’s degree in Marketing, Communications, Business, or any related field
0–2 years of experience in a client-facing or coordination role
Prior internship or project experience in a marketing/agency context is a plus — not a must
To Apply
Send your CV to gukhan@experienzing.com with the subject line: Client Servicing Executive — Application

Work arrangement
No