Commercial Excellence & Sales Enablement Leader - Fluid Connectors (m/f/d)

As Commercial Excellence & Sales Enablement Leader, you will enable the global transformation of our Fluid Connectors Division’s commercial organization towards a more customer-centric, data-driven, AI-enabled, and digitally enabled operating model. Partnering closely with Division leadership, regional organizations, and key corporate functions, you will translate commercial strategy into scalable programs, processes, and capabilities that enhance commercial effectiveness, customer experience, and sustainable growth worldwide.
Your Responsibilities
Lead the global Commercial Excellence and Sales Enablement strategy, translating growth ambitions into scalable go-to-market models, customer-centric processes, sales capabilities, governance frameworks, and performance systems.
Enable commercial transformation and organizational change by supporting global and regional leaders in optimizing sales structures, account coverage models, customer segmentation, strategic selling approaches, and adoption of new ways of working.
Define and implement global Account Management and Strategic Selling frameworks, including customer segmentation, account planning, pipeline management, value-selling methodologies, and performance measurement to maximize growth with key customers.
Own the end-to-end customer experience strategy, continuously improving customer journeys, digital customer interactions, self-service solutions, and customer satisfaction across all regions and channels.
Act as global business owner for commercial platforms and analytics, including CRM, Sales Enablement, and Learning Management Systems, ensuring strong adoption, data quality, AI-enabled workflows, and measurable business value.
Develop commercial capabilities and performance, leading global sales enablement programs, learning journeys, coaching frameworks, KPI governance, and cross-functional collaboration while building a high-performing, customer-focused culture.
University degree in Business, Marketing, Engineering, or a related discipline.
10+ years of significant experience in Commercial Excellence, Sales Enablement, Sales Transformation, Customer Experience, Sales Operations, or similar leadership roles within a global matrix organization.
Proven track record leading large-scale commercial transformation, organizational change, and go-to-market optimization initiatives.
Strong expertise in strategic selling, account management, sales process excellence, performance management, capability development, and commercial governance.
Hands-on experience with CRM platforms, sales enablement tools, learning management systems, analytics, automation, and AI-enabled commercial solutions.
Strong analytical and business acumen with the ability to translate data into actionable executive recommendations and measurable business outcomes.
Fluent English (at least level C1); German, or additional languages are advantageous.
Strategic, customer-centric, and influential leader with exceptional change management, stakeholder engagement, coaching, and communication skills.

Employment type
Full-time

Work arrangement
Hybrid