Director, Adobe Edge Delivery

Priority locations- you must be located in one of these areas for consideration.
Tier 1 – Prime Markets: Boston (Sommerville); New York City; Charlotte; Atlanta; Detroit; Chicago; Houston; Dallas (Plano); Austin; Silicon Valley; Seattle.
Tier 2 – Strategic Markets: St. Louis; Kansas City; Denver; Southern CA (Irvine); Minneapolis.
Director, Adobe Edge Delivery
Location: United States
Employment Type: Full-Time, Direct Hire
Travel: Up to 50%
The Opportunity
See an experienced delivery leader to own the success of a large, global Adobe Experience Platform program for a strategic healthcare and life sciences client.
This is a multi-year, multi-team transformation where regulatory validation, in-country requirements and immovable delivery dates must be incorporated into the program from the beginning. The Director will own the client relationship, program delivery, financial performance, resourcing, quality, risk and overall program health.
This is a fully billable program leadership position. Individual discipline leads will own requirements, architecture, experience, content and data. You will be accountable for ensuring that these workstreams converge around one integrated plan and deliver against a single committed date.
The successful candidate will bring a consulting background, deep Adobe delivery experience and direct experience delivering Adobe Edge Delivery Services in a production environment. You must be technically credible enough to challenge architects and discipline leads, while also having the commercial judgment and executive presence to lead the client relationship.
What You Will Own
Global Program Delivery
Lead the complete delivery lifecycle of a complex, global digital experience platform program, from mobilization and planning through build, release and ongoing support
Build and maintain an integrated program plan across requirements, architecture, experience, content, data, validation and release
Hold independent workstreams and discipline leads accountable to a single committed delivery date
Re-sequence work and resources when dependencies change without losing control of the overall commitment
Program Health and Financial Performance
Own program performance across scope, schedule, budget, margin, quality, risk and resource capacity
Provide candid reporting and recommendations to client and internal leadership
Build and maintain capacity plans spanning on-shore, near-shore and off-shore teams
Adjust staffing and delivery models as program needs evolve
Identify specification gaps, dependencies and timeline risks before they affect milestones
Client and Executive Leadership
Serve as the senior delivery counterpart to client program leadership and executive stakeholders
Build trusted relationships that surface problems early, improve decision-making and create opportunities for follow-on work
Lead difficult conversations involving scope, delivery risk, financial performance, priorities and commitments
Translate complex technical and delivery issues into clear executive recommendations
Governance, Risk and Compliance
Establish the governance required to operate a program of this size, including intake, decision rights, sign-off, change control, escalation and reporting
Manage risks and dependencies actively, including dependencies owned by client or third-party teams
Plan regulatory validation, security reviews and audit traceability into the delivery schedule with defined owners, effort and durations
Ensure global and in-country requirements, including mainland China requirements, are incorporated into the program from the first release
Apply AI across delivery within the client’s compliance constraints and reflect the resulting capacity improvements in the program plan
Team Leadership
Lead a cross-functional delivery organization spanning multiple disciplines, locations and time zones
Coach discipline leads and other delivery leaders on the account
Develop team members who can independently lead programs of similar size and complexity
Create a culture of accountability, transparency, collaboration and proactive risk management
Qualifications
Twelve or more years of experience leading large-scale digital experience platform programs
Demonstrated ownership of overall program outcomes, including scope, schedule, budget, margin, quality, risk, resourcing and client satisfaction
Deep Adobe delivery experience, including AEM Cloud Service in production
Working fluency across Adobe Target, Adobe Experience Platform Launch, Real-Time CDP, Customer Journey Analytics, Workfront and Adobe Experience Manager Assets
Direct experience delivering Adobe Edge Delivery Services in a production environment
Working knowledge of the architectural and delivery constraints associated with Edge Delivery Services in complex enterprise environments
Experience delivering global programs in markets with data-residency and in-country regulatory requirements
Experience leading on-shore, near-shore and off-shore teams as one integrated delivery organization
Consulting background with responsibility for both the senior client relationship and the program’s commercial performance
Strong executive communication, facilitation, negotiation and problem-solving skills
Exceptional attention to detail and the ability to identify delivery gaps and dependencies before they affect major milestones
Ability to remain fully billable to a single strategic account
Bachelor’s degree or equivalent professional experience
Ability to travel up to 50%
Highly Preferred Experience
Healthcare or life sciences digital delivery
Experience planning and delivering GxP validation cycles, including OQ, PQ and IVP across multiple environments
Document-based authoring at enterprise scale using DA.live or a comparable platform
Enterprise search or product-discovery platforms such as Coveo
China regulatory workstreams involving ICP licensing, PIPL data residency, cross-border transfer consent or MLPS filing
Large-scale content migrations where the total content volume was unknown when the initial commitment was established
CI/CD and feature-flag release controls for enterprise web platforms
PII security and data-privacy requirements across multiple jurisdictions
Medical, legal and regulatory review workflows affecting content-release cycles
Veeva or a comparable commercial content system integrated with Adobe
HCP or patient-facing experiences delivered under promotional review requirements
Experience applying AI to delivery planning and execution within a regulated environment
ECCO Select is committed to hiring and retaining a diverse workforce. Our policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Veterans of our United States Uniformed Services are specifically encouraged to apply for ECCO Select opportunities.
Equal Employment Opportunity is The Law
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Work arrangement
Yes