Hotel Partnerships & Business Development Manager

SERVOUZ IS HIRING
Build the Future of On-Demand Hospitality with Us
Servouz is a technology-enabled hospitality platform that connects hotels, event hosts, and individual customers with trained butlers and bartenders. As we scale, we are looking for professionals who can take ownership, build relationships and help us create a seamless hospitality ecosystem.
Hotel Partnerships & Business Development Manager
Location: Delhi/NCR | Experience: 3–7 years | Reporting: Senior Management | Compensation: As per industry standards
Industry: Hospitality / Hotels / Hospitality Services / Hospitality Technology
The Role
This is a field-driven business development and partnerships role.
You will be responsible for identifying potential hotel partners, reaching out to decision-makers, conducting meetings and presentations, understanding their staffing and service requirements, pitching the Servouz solution, negotiating where required and taking opportunities through to closure.
The right person will already understand the hotel environment, decision-making structures and commercial conversations within the industry.
What You Will Do
Identify and approach hotels, hotel chains, event companies and other hospitality businesses across Delhi/NCR.
Build relationships with hotel GMs, HR/People teams, F&B heads, Operations, Sales and other relevant decision-makers.
Generate leads through existing hospitality networks, referrals, market visits, industry connections and direct outreach.
Conduct face-to-face meetings, presentations and product/service pitches with prospective partners.
Understand each hotel's staffing and operational requirements and position Servouz accordingly.
Negotiate commercial terms and manage discussions through to partnership closure.
Drive the complete business development cycle from lead generation → meeting → pitch → negotiation → closure → onboarding.
Coordinate with the Servouz operations team to ensure smooth partner onboarding and handover.
Maintain regular follow-ups with prospects and build a healthy business pipeline.
Develop and maintain strong long-term relationships with hotel partners.
Track leads, meetings, closures and follow-ups using CRM/Excel and provide regular updates to senior management.
Represent Servouz at relevant hospitality meetings, networking opportunities and industry events.
Share market feedback and hotel requirements with the leadership team to help improve the Servouz offering.
As the business grows, contribute to building and managing the wider business development team.
Who We're Looking For
We are looking for someone who is highly presentable and genuinely understands the hospitality industry.
Essential
3–7 years of relevant experience in hotel business development, hotel sales, partnerships or hospitality services.
Strong experience working with hotels, preferably 5-star properties or reputed hotel chains.
Proven ability to generate leads, conduct client meetings, pitch solutions and close deals.
Strong existing network or relationships within the hotel/hospitality ecosystem.
Excellent spoken English and Hindi with strong professional communication.
Highly confident in face-to-face meetings and presentations.
Strong negotiation, persuasion and relationship-building skills.
Comfortable with extensive field travel and regular hotel visits across Delhi/NCR.
Strong follow-up discipline and ability to independently manage a sales pipeline.
Comfortable working with MS Excel, PowerPoint, CRM systems and digital tools.
Self-driven, organised and comfortable working independently.
Strong Preference
Candidates with experience in reputed hotel groups such as Taj, Hyatt, Marriott, Hilton, ITC, Accor, Radisson, Oberoi, IHG or similar hospitality brands will be strongly preferred.
Candidates from hotel HR/People functions may also be considered if they have strong hospitality relationships and demonstrable exposure to business development, commercial discussions, partnerships, vendor management or client acquisition.
How to Apply
Send your CV to Support@servouz.com with the subject:
Application – Hotel Partnerships & Business Development Manager
Please include the following in your email:
Current location
Total years of experience
Years of experience specifically with 4/5-star hotels or reputed hotel chains
Current CTC
Expected CTC
A brief note on your experience with hotel business development, sales, partnerships or commercial/client-facing responsibilities
Notice period / availability to join
Delhi/NCR-based candidates will be preferred.

Work arrangement
No