Sales Account Manager

Company Description ACS System Solutions is a growing technology and services organization focused on delivering reliable, customer-centric solutions to businesses. The company emphasizes strong client relationships, tailored offerings, and responsive support to help organizations operate more efficiently. Team members work in a collaborative environment that values integrity, accountability, and long-term partnerships. ACS System Solutions offers opportunities for professional development, performance-based growth, and exposure to diverse industries. The company encourages initiative and solution-oriented thinking in all client-facing roles.
Role Description The Sales Account Manager is a full-time, on-site role based in Delhi, India. This position is responsible for managing assigned customer accounts, building strong relationships, and ensuring high levels of customer satisfaction. Daily activities include identifying and qualifying new leads, preparing and delivering sales presentations, coordinating product or service demonstrations, and following up on proposals. The role involves collaborating with internal teams to address customer needs, resolving service issues, and tracking account performance against targets. The Sales Account Manager will maintain accurate records in CRM systems, provide regular sales reports, and proactively seek opportunities to grow revenue within existing and new accounts.
Qualifications
Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on building trust and long-term relationships.
Proficiency in Account Management, including managing multiple accounts, tracking performance, and ensuring consistent follow-through.
Ability in Lead Generation and basic sales prospecting, including identifying potential clients and initiating contact.
Excellent Communication skills, both verbal and written, to present solutions clearly and negotiate effectively.
Proven experience in sales or account management, preferably in technology or business solutions.
Comfort working in an on-site, client-facing environment in Delhi, India, with the ability to travel locally as needed.
Strong organizational and time-management skills, with attention to detail and accurate documentation.
Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
Familiarity with CRM tools and basic MS Office applications; ability to analyze account data and sales performance.
Goal-oriented mindset, resilience in a fast-paced environment, and commitment to ethical, non-discriminatory professional conduct.

Work arrangement
No