Specialist, Education Operations

Posting Type
Remote/Hybrid
Job Overview
The Specialist supports execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences, while also working to automate and increase efficiency to those processes.
Job Description and Requirements
Key Responsibilities:
Support workspace creation, scheduling, LMS updates
Review and manage candidate flagged candidate attempts
Scrub and answer customer inquiries in a timely fashion related to various education programs
Executes training and certification contracts, working with Finance and Legal to refine and improve
Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement
Own projects, process improvements, and AI innovations to scale and eliminate manual processes
Track action items, schedules, and support timelines for team and stakeholders
Communicate program updates with stakeholders
Qualifications:
1-3 years' experience
Strong attention to detail, excellent communication, curiosity,
Basic experience with Skiljar and AI tools
Preferred experience with Salesforce, Skilljar
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$66,000 and $100,000
The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Collaboration, Communication, Needs Assessment, Process Improvements, Program Management, Relationship Building, Sales Enablement, Stakeholder Management, Strategic Planning, Training Delivery