Account Manager

Job Category:Sales, Marketing & Product Management
Job Family:Sales, Account Management & Business Development
Job Description:
This position will develop multi-level and cross-functional relationships with customer’s key personnel and is primarily responsible for achieving all sales objectives, including volume, profit and expense. Key goal is to achieve maximum sales profitability and growth by executing a sales strategy that aligns customer requirements with the correct mix of products and services.
Hybrid: This role offers a flexible hybrid work schedule (Monday-Friday) located at our Home Office in Green Bay, Wisconsin. The hybrid work schedule is 3 days/week onsite at Home Officeand 2 days/week from home.
Relocation Benefits: Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for this position.
About our Green Bay, WI Home Office:
You’ll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin. Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more.
Take advantage of outdoor workspaces. Sample and provide feedback on new products from our R&D team. Enjoy free coffee, soda and popcorn. Take a short walk to restaurants, breweries, the YMCA and a weekly farmer’s market on the scenic Fox River. You can even see Lambeau Field from our top floor.
What you’ll do:
Listen and respond to the voice of the customer as part of the daily execution of sales management. Develop and execute a business plan that ensures the achievement of volume, margin and profit targets. Work cross functionally within Schreiber to develop, revise and implement programs to meet customer requirements. Comprehensive follow through with internal and external customers to assure alignment with customer expectations. Responsible for retaining and cultivating assigned customers and acquiring new customers. Has expert knowledge of company products and services. Exercises strong judgment in methods, techniques, and evaluation criteria for obtaining results. Highly engaged in development of new business opportunities or emerging areas. Partner is responsible for all geographies of their customer(s), which could include Global accounts.
Develop pricing programs to profitably grow our business. Understand and utilize risk management tools to assist with margin management. Forecast both volume and financial performance for internal Schreiber use. Responsible for negotiations of pricing and terms of sale.
Develop a multi-level and cross-functional relationship with all external customer departments (QA, Marketing, Purchasing, R&D, Supply Chain, and Culinary) and link into Schreiber accordingly. Will participate and potentially lead cross-functional projects. Maintain and organize key customer files, performance history, and contact information.
Regional retail customer headquarters management includes primary ownership of the corporate relationship. This includes deep engagement with corporate sourcing, category management, marketing, supply chain, QA, and merchandising.
Ensure placement of Schreiber products in customer’s product portfolio across both branded and private label/store brand spaces.
Provide timely information necessary to all internal Schreiber departments to meet the external customer’s requests.
Together with the leadership team, ensures compliance with Food Safety and Food Quality Plans, in addition to customer requirements. Collaborates with Schreiber Quality Assurance and customer-facing compliance groups to interpret customer requirements and resolve quality or operational deviations.
Develop and execute retail-level sales strategies for branded products, focusing on expanding All-Commodity Volume (ACV) and Total Distribution Points (TDPs) across retail dairy and deli departments.
Lead, direct, and hold third-party retail broker networks accountable by establishing broker KPIs, conducting routine scorecards, and optimizing broker spend to drive execution at the retail headquarters and store level.
Manage, plan, and analyze trade promotion budgets (Trade Promotion Management / TPM) to optimize promotional ROI and protect product margin structures.
Own customer relationships and RFP processes for assigned private label accounts, aligning Schreiber's capabilities with the customer's corporate brand requirements.
Lead monthly volume and financial forecasting updates by customer, brand, and private label line to ensure forecast accuracy and internal supply chain alignment.
Maintain, track, and convert a healthy pipeline of new business opportunities to meet established distribution and volume targets.
What you need to succeed:
Bachelor degree in Business or related field
2+ years of Sales or comparable experience, with 4+ years preferred. Comparable experience may include roles in sales, account management, business development, or customer‑facing commercial functions; managing customer and vendor relationships; or working cross‑functionally with internal teams to support sales execution and business results.
The ability to apply leading-edge processes necessary to drive profitable growth for Schreiber Foods
The effective candidate will also possess excellent communication and organizational skills with an ability to work effectively in a fast paced and dynamic team environment
Must possess resiliency, financial/business acumen and ability to flex style as needed
Internal Candidates: Demonstrate a pattern of consistent performance success with demonstrated ability to provide superior results in an intermediate level role.
Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.
Ability to travel up to 40%
Experience managing third-party food broker networks, ideally across both dairy and deli retail environments, is preferred.
Strong understanding of retail trade management, trade promotion budgets (TPM), and margin optimization is preferred.
Ability to prioritize, organize, and execute against multiple branded opportunities, private label projects, and product categories simultaneously.
Proficiency in translating syndicated data (Circana/IRI, NielsenIQ) and retail POS insights into actionable customer-facing presentations and reviews is preferred.
Eligible partners will receive:
Get not one, but TWO retirement benefits. When you join our employee-owned company, you’ll be part of our Employee Stock Ownership Plan (ESOP) from day one. In addition to an 8% 401(k) match into the ESOP, Schreiber will contribute an extra amount – about 8% of your earnings – toward your retirement every year. That’s a company contribution of around 16% in retirement savings annually. That’s hard to beat!
Earn bonus pay. You’ll have an opportunity to earn incentive pay twice a year when we meet our company goals.
Ready to make a move? Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for a U.S. Salaried position.
Childcare costs. Get up to $5,000 annually to help you with the cost of childcare. Monthly contributions toward childcare expenses, including independe