Table Games Dealer Trainee - Table Games Operations

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
A Dealer’s responsibilities include, but are not limited to the following:
* Performs the functions of a Dealer on an assigned shift.
* Responsible for dealing an assigned game in accordance with established policies and procedures.
* Complies with all departmental and Company Policies including Seminole Gaming’s business ethics guidelines and all regulatory requirements.
* Offers the highest possible level of customer service resulting in a maximum level of customer enjoyment and return play.
* Serve in the role and complete the responsibilities of a Dual Rate Dealer/Floor Supervisor as requested.
* Responsible for knowing all policies & procedures of the specific table game he/she is supervising.
* Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.
* Works diligently to support the Seminole Gaming’s culture and team philosophy throughout the property.
* Amicably resolves customer related problems in a fast paced environment.
* Ensures the protection of customer’s rewards and credit lines.
* Maintains confidentiality of all Seminole Gaming’s trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
ELIGIBILITY REQUIREMENTS: Opportunities to enter the Dealer School are open to qualified candidates (Internal Team Members and Eternal Applicants) who meet the minimum requirements.
The goal of the school is to prepare Candidates for available career opportunities within the Table Games department at Seminole Casino Hotel Immokalee
.
* Training generally takes place 4 days per week for three to four hours per day. A day, afternoon and evening session is usually held to accommodate current work schedules
* Internal Team Members Students do not receive pay for their time spent in Dealer School.
* If a student declines a table games position after starting/completing the Table Games School, he/she may be ineligible for future employment as a Table Games Dealer within the Seminole Gaming
* Administration properties.
Minimum requirements for consideration for admission to the Dealer School:
* Pass a basic math assessment
* Successfully complete an interview assessment
* Demonstrate exceptional guest service skills including a positive demeanor and calm, steady temperament
* Demonstrate and maintain strong ethical standards
* Must be proficient in the English language
* Attending Dealer School does not automatically guarantee employment as a Table Games Dealer
The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.