Benefits Office Associate

Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply – we would like for you to consider joining us.
General Description:The Benefits Office Associate provides clerical support to the Chesterfield County Public Schools (CCPS) Benefits Department, and assists with various Benefits Team processes. This position performs moderately complex work under immediate supervision and requires coordination with others as necessary. Frequent contacts are made both within and outside the organization.
Job Description:
Essential Job Functions:
Screens visitors, telephone calls, and the Benefits Team email domain, responding to general inquiries and problem-solving within established guidelines and procedures
Reroutes inquiries to others, as appropriate
Reviews retirement and leave eligibility, and responds to initial inquiries with the appropriate information
Assists with health and dental insurance enrollment processing, as needed
Assists with Consolidated Omnibus Budget Reconciliation Act (COBRA) coverage notifications and enrollment, as needed
Provides backup coverage for Purchase Order (PO) processing and supply ordering, as needed
Provides general clerical assistance to Benefits Team staff, including word processing, copying, collation, filing, sorting, and distributing mail
Maintains records related to inquiries, leave and retirement requests, and other related areas, as requested
Assists with various department events, including setup, teardown, and general scheduling needs, as requested
Performs other related duties, as required
Budgetary Responsibility:
This position may provide backup coverage for PO processing and supply ordering.
Report Preparation:
Prepares a variety of reports related to assigned duties, as requested
Equipment Operation:
Operates computer, copier, fax machine, scanner, telephone, and other general office equipment
Contacts:
This position has regular contact with all levels of the organization as well as the general public in order to provide information.
Work Direction/Supervision:
This position does not supervise or provide work direction to others.
Decision Making:
Independent decision-making is used when concerns or questions arise that can be solved using the department’s established procedures. The supervisor’s approval is recommended with unusual or complex concerns and inquiries.
Formal Policy-Setting Responsibilities:
This position does not have any formal policy-setting responsibilities.
Physical Demands:
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift, support, handle, or feel objects, tools, equipment and/or controls; reach with hands and arms; and talk and hear. The employee is occasionally required to stand, walk, sit, climb or balance, and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
Work Environment:
The employee regularly works in an office setting. The noise level is typically quiet to moderate.
Knowledge/Skills/Abilities:
Working knowledge of typical office practices, procedures, and equipment
Demonstrated proficiency in standard English grammar, punctuation, basic computational arithmetic, and keyboarding
General knowledge of public education, the school division, and the community
Demonstrated ability to collect and assemble information; to interpret and follow oral and written instructions; to communicate effectively, both orally and in writing; and to build effective working relationships with all levels of the organization and the public
Demonstrated ability to perform multiple tasks in a fast-paced environment within established procedures and deadlines
Additional Job Requirements:
Any equivalent combination of experience and training which would provide the required knowledge, skills, and abilities
Applicants considered for employment must successfully complete the following background investigations/tests:
Federal Bureau of Investigation (FBI) Criminal History Investigation
State Police Criminal History Investigation
Child Protective Services (CPS) Investigation
Tuberculosis Screening/Test
Compensation
$33,901.52 - $57,630.29
Hours Per Day
8
Days Per Year
260
Benefits
Chesterfield County Public Schools offers a wide variety of benefits to employees. Benefit offerings may differ based upon full-time and part-time employee status.
Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.