Director of Clinical Services - Grand Forks

POSITION TITLE: DIRECTOR OF CLINICAL SERVICES-GRAND FORKS
DEPARTMENT: CLINICAL
FLSA STATUS: EXEMPT
JOB SUMMARY
This position oversees all aspects of programming and provides supervision of staff within the Residential program in Grand Forks, ND to ensure excellent customer service to clients, staff and vendors, and provides a leadership role in the promotion of the program and ShareHouse within the community.
REPORTING RELATIONSHIPS
The Director of Clinical Services supervises various roles, including but not limited to:
Clinical positions (Licensed Addiction Counselors and/or Case Managers)
Residential staff positions
Office/Clerical positions
DUTIES & ESSENTIAL JOB FUNCTIONS
Provide direct supervision of clinical staff in group and individual settings on a quarterly basis in day and evening programs.
Provide staff supervision to include weekly meetings with clinical staff, treatment plan review, performance management and setting of goals and objectives to provide sufficient feedback, ensuring development and growth of staff and excellent care to clients
Present training to existing staff to include state licensing requirements, policies and procedures, changes in legislation and/or treatment programs, and training/orientation to new staff upon hire to ensure legal and corporate policy compliance
Complete administrative duties to include program direction, development of policy and procedure, maintain files and records to ensure smooth and continued operation of program
Work with President and Controller in reviewing and adhering to annual program budget to demonstrate fiscal responsibility to the Board of Directors
Attend administrative and other meetings as required to maintain and increase awareness of organizational goals and objectives; communicate information as necessary to staff
Provide group/client primary services to include facilitation of groups and meetings as necessary to ensure sufficient level of care for clients
Provide leadership in the advocacy of ShareHouse, and represent the organization at outside meetings in a positive manner to increase awareness of and generate interest in program
Provide and maintain reliable and prompt attendance, with the ability to work the schedule dictated by business necessity
PERIODIC FUNCTIONS AND RESPONSIBILITIES
Monitor/oversee all contract labor, interns and consulting staff to ensure continued operation of program
Work with Human Resources to hire quality staff in a timely manner to ensure continued operation of program
Assist in development of marketing materials to promote all ShareHouse programming
Serve on committees as assigned by President
Perform other duties as assigned
QUALIFICATIONS
Minimum 4-year (Bachelor’s) degree in a human services-related field such as psychology, social work, criminal justice or similar area of study; and
5 years work-related experience along with;
Minimum of 2 years management/supervision
PREFERRED QUALIFICATIONS
Master’s degree in related area of study preferred
Current Licensed Addiction Counselor certificate or ability to obtain license(s)
LICENSES/CERTIFICATES
May be required to possess and maintain valid driver license and be able to be insured according to company insurance standards
May be required to be CPR and First Aid Certified, dependent upon staffing levels
CULTURE FIT
We’re committed to creating a culture of transparency and psychological safety. That means we communicate directly and kindly, ask for help when we need it, and celebrate wins big and small. Whether you’re in clinical care, admin, or support services you are part of the mission.
At ShareHouse, we’re more than coworkers, we’re collaborators, advocates, and believers in second chances. We serve individuals and families navigating the challenges of addiction and mental health with heart, respect, and resilience. We believe a healthy workplace fuels healthy outcomes, so we focus on connection, communication, and compassion, both in how we serve our clients, and how we treat each other.
YOU’LL THRIVE HERE IF YOU…
Are mission-driven and motivated by meaningful work
See change and feedback as opportunities, not obstacles
Want to grow personally and professionally alongside your peers
Value teamwork and open communication
Enjoy working in a collaborative and mission-driven environment
Bring a positive attitude and help foster a culture of encouragement and respect
CORE VALUES
Compassion — We lead with empathy and respect
Integrity — We do the right thing when no one is watching
Connection — We value belonging, empathy, trust, and mutual understanding
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation:
Frequently requires:
Standing for up to 1 hour
Stooping and bending
Use of color vision and ability to distinguish colors
Pushing and pulling, lifting and carrying up to 15 lbs
Ability to communicate orally and hear/understand oral communication
Ability to utilize fine motor skills, reach and grasp
Occasionally requires:
Standing for 2 or more hours at a time
Pushing and pulling, lifting and carrying over 15 lbs
WORK ENVIRONMENT
This position works in an environment with few physical discomforts; may occasionally be exposed to drafts, noise, temperature variations and odors.
BENEFITS
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance (100% premium paid by company)
Health savings account
Life insurance
Generous PTO package
Vision insurance
Short term disability
Long term disability
EAP
Pet Insurance
Array of voluntary benefits
9 paid holidays
*Compensation for this position is based on several factors, including relevant experience, skills, and qualifications. In addition to base pay, ShareHouse of

Employment type
Full-Time

Work arrangement
No