Promoter Assistant

Job Summary:
Company: Live Nation
Department: Promotions
Location: Farringdon, London
Reports to: SVP Touring
Working Hours: 40 plus additional hours required by the business
Contract Type: Permanent
Role Description
The UK Promoting department is responsible for Promoting thousands of concerts throughout the UK every year. From worldwide headline acts to up and coming new talent, our promoters look after artists across all genres of music in a variety of clubs, theatres, arena and stadia. Our most recent additions to the Promoting team are looking for a hard-working individual to assist them on all aspects of this incredibly busy and fast-moving business.
What we can offer you
Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
Who you are
Competencies / Skills / Knowledge / Experience
Effective communicator
Highly adept at working with spreadsheets and databases – good working knowledge of MS Office
Ability to plan and organise own workload in an incredibly fast paced environment
Strong knowledge of venue/general touring industry and a keen interest in music/concerts
Ability to establish and develop relationships within the Music industry
Extensive knowledge of artists, music, genre, and audience.
Understands relationship between agents, managers, artists, and overall value chain
Generates unique but workable and useful solutions to difficult problems
Understands how the job/department fits in to the wider goals of the business and the industry as a whole
Always up to date on changes to the touring and festival market
Able to understand commercial priorities and highest value relationships
Behaviours
The following attributes determine how the role will be carried out and are required to be a success
Attention-to-detail
Self-motivated team player
Flexible approach
Good interpersonal, relationship management and negotiation skills
Ability to lead from the front showing best practice across all disciplines
Does not make excuses for errors or problems; acknowledges and corrects mistakes
Promotes cooperation and commitment within a team to achieve goals and deliverables
Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first
What the role includes
Sourcing availabilities with venues and routing tours
Managing holds, challenging dates, keeping records of what is held
Gathering venue and tour information to prepare accurate tour costings and budget templates
Confirming shows with stakeholders, sending, and updating tour itineraries
Processing show sign offs and placing insurance for shows
Working closely with the office administrator to ensure artist/venue contracts and work permits are processed in a timely manner
To project tour sales and keep up to date with ongoing tours from confirmation to show date – highlighting problem areas
Answer and direct phone calls
Updating and sending guest lists
Updating reps with correct info
Raising invoices
Occasionally booking travel, hotels etc. and diary coordination
Dealing with all incoming queries from internal departments (accounts, ticketing, marketing etc) and external contacts (agents, venues, other promoters, etc)
To work with Promoter and develop new talent and aim to bring artists into LN covering a number of different genres
On occasion you will be required to attend shows in the evenings and on weekends
Build both formal and informal professional relationships
Anticipates, and responds timely to artist/agent needs
Provides artist status reports and progress updates
Focus on the artists' business results. Going beyond basic service expectations to help artists implement complete solutions
Delivers products and services when and where the artist needs them. Explores options when unable to deliver a requested product or service, and pursue solutions until the artist is satisfied
Seeks artist feedback and ensures needs have been fully met
Seek ways to improve service delivery. Assess the organization and its services from the artist's point of view.
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com
APPLICATION DEADLINE: Sunday 25th October 2026. We reserve the right to close applications at any time so encourage early application where possible.
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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.