Sales Support Analyst

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
The Target Pay Range for this position is $90,000 - $101,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
Job Purpose/Overview
As an Antech Sales Support Analyst, you will be responsible for providing direct support to our Sales Associates and collaborating with internal business and functional leaders to make sure that our Sales Associates have everything they need to succeed.
Essential Duties and Responsibilities
As a Sales Support Analyst, you will work in a fast-paced unit, with a high volume and velocity of work that is a result of demand generation by our Sales Associates.
Sales Support Analyst responsibilities are:
Proposal Shaping: You will interact daily with Antech’s Sales team to create a competitive sales proposal for our Territory Managers, other Sales Associates & Antech clients.
Account Management: You will participate in the overall account management for Antech customers by managing their contracts, analyzing and processing price changes for reference laboratory services, and any calculating credits owed.
Research: You will participate in the reconciliation process of our customers’ contract performance and provide account information to our Sales Associates. You will support Corporate Accounts with the Research & Reconciliation process.
Deal Review: You will present your finalized sales proposals to Antech Sales Leadership daily during a review of deals.
Other Duties as needed:
Creating reports that track sales performance against targets
Serving as an interface between customers and the company’s products or services by answering questions about pricing, delivery schedules, and product availability
Coordinating with marketing departments to determine which products should be offered where, when, and how/to whom
Acting as a liaison between the customer and other departments within the company, such as transportation or accounting
Processing orders, assisting customers with purchase decisions, and providing after sale support for sales associates
Recommending changes to policies and procedures based on associate or customer feedback or industry trends
What do you need to succeed?
You will bring strong communication skills that will benefit your collaborative efforts with Antech Sales Associates, leadership and other internal stakeholders.
The ability to maintain an open mind, be a change agent, and have a willingness to learn are essential.
Come join a highly collaborative and dynamic team within a growing sales organization that has a direct impact on the company’s success. You will learn about every product line across our business, collaborate with internal partners across the organization, take on exciting work, add tangible value to a fast-paced sales organization and make a dynamic team even better
Education and Experience
Preferred BA Degree/Certificate or equivalent experience
3-5+ years of Sales or Sale Support experience
Veterinary Sales Experience preferred
Knowledge, Skills and Abilities
Advanced Communication Skills
Customer service skills
Problem-solving skills
Organizational skills
Technology Skills and ability to learn new software quickly; SFDC experience required; BI analytics experience preferred
Sales Support Analyst Work Environment
Sales support analysts work in a fast-paced environment where they are constantly interacting with stakeholders, sales associates, sales leaders, and other members of the sales team.
They must be able to handle multiple tasks simultaneously and be able to work well under pressure.
Work regular business hours, but they may occasionally have to work overtime to meet deadlines or to support other time zones.
The job can be stressful at times, but most sales support analysts find it to be exciting and challenging.
Travel: Minimum Travel - Less than 25%
Working Conditions
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate may need to use a copy machine, fax machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams.
About Antech
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
Benefits
Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
Benefits eligiblity is based on employment status.
Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts
Commitment to Equal Employer Opportunities
We are proud to be an Equal Opportunity Employer. For a complete EEO statement, please see our Career page at Antech Careers.
Note to Search Firms/Agencies
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.