Director, Global Delivery Lead - Accounts Payable

About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Role and Responsibilities
We are seeking a highly skilled Global AP Lead within our Global Business Services (GBS) organization. The role will be responsible for overseeing the strategic direction and operational management of Global Accounts Payable delivery (across 3 Global sites) and be accountable for all regional delivery. This role will lead a global team of finance professionals to deliver high-quality accounts payable services to internal stakeholders across the globe.
The ideal candidate will have strong leadership skills, business acumen on AP processes, related technology knowledge and will ensure that accounts payable and travel & expense processes are efficient, strategic, and aligned with our goals.
Accountabilities
Develop and execute the strategic vision for all AP GBS centers, aligning with the overall goals of the organization and the Global Process Owner
Collaborate with senior leadership to define and implement financial processes that support the business objectives
Accountable for the daily operations of AP GBS, ensuring efficient and effective delivery
Lead, mentor, and develop a high-performing team of finance professionals across the globe, fostering a culture of collaboration and continuous improvement with 50-100 direct and indirect reports
Monitor health and operational metrics tied to global end-to-end processes
Participate in setting operational/performance metrics (KPIs) and ensure delivery against them
Ensure the standardized and designed E2E process is being followed and regularly improved
Continuously look for improvements to processes and increase efficiency within all centers, which could involve implementing new technologies, optimizing workflows, or introducing training programs to enhance employee skills
Promote a culture of improvement, transparency and collaboration among site leads and business liaisons across geographies
Ensure the appropriate controls are in place for the processes executed
Collaborate with functional leadership on strategic initiatives/alignment, investment needs, etc.
Review operational data and performance with the regional CFOs
Work with countries’ business leaders to review any requests to deviate from the standard process, and identify opportunities to maximize alignment
Qualifications and Experience
Essential:
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
Minimum of 12 years of experience in accounts payable or finance management
Strong understanding of accounts payable processes, expense processes, and relevant technologies (e.g. Oracle, Concur)
Experience leading or working in / with a GBS or SSC center
Proven track record of driving process improvements and implementing best practices in a global environment
Excellent analytical, problem-solving, and project management skills.
Strong communication and interpersonal skills, with the ability to collaborate effectively across teams, stakeholders and regions.
Passion for sustainability and commitment to aligning processes with organizational goals.
Strong leadership and management skills, with experience leading teams and driving performance
Preferred:
Master’s degree in a relevant field or Chartered Accountant designation
Technical Skills and Knowledge
Highly proficient with Microsoft Office Suite
Familiarity with Oracle and financial systems
Awareness of financial regulations and compliance requirements
Skilled in gathering, understanding, and implementing processes
Ability to analyze performance metrics and data to support decision-making and strategic planning
Languages
Fluency in English, both spoken and written, is required
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.